SPSstrives to make Amazon the best place for Selling Vendors and Brands owners to reach customers driven by the experience and support we provide them in growing their businesses locally and globally. Within this group the Language Experience Localization and Insights (LELI) team plays a key role in supporting these customers by driving the development of highquality usercentered localized content. We set the tone for the global business by creating great content across 30 languages.
Key responsibilities: As a Program Manager for Localization Content Readiness for Seller Central and Vendor Central you will collaborate closely with tech business and legal partner teams as well as our global content team to develop highquality customerfacing content in English and multiple nonEnglish languages. In this role you will be responsible for establishing and optimizing processes driving crossorganizational alignment on new initiatives and managing escalations to ensure smooth and effective localization efforts. Your work will be central to delivering impactful content that meets the needs of a diverse global audience.
Key job responsibilities Partner with localization stakeholders and regions to evolve the workflow and processes to be efficient and scalable. Ensure a consistent global experience through application and ongoing iteration of our localization strategies. Contribute to development of localization standards systems and best practices. Partner with technology teams to drive improvements to existing tools or develop use cases for new technological solutions. Balance competing priorities through great time management organizational skills and judgment.
3 years of program or project management experience 3 years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL Experience using data and metrics to determine and drive improvements Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience 3 years of driving process improvements experience Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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