Community Health Worker
Community Health Worker
Posted on :
23-05-2025
Employer Active
1 Vacancy
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Hourly Salary
$ 26 - 30
Vacancy
1 Vacancy
Posted on :
23-05-2025
Job Description
Description
The Community Health Worker (CHW) is responsible for helping patients and their families to navigate and access community services other resources and adopt healthy behaviors. The CHW supports providers and the Case Managers through an integrated approach to care management and community outreach. As a priority activities will promote maintain and improve the health of patients and their family. CHW provides social support and informal counseling advocates for individuals and community health needs.
FLSA Status
NonExempt
Salary Range
$26.00 $30.00 per hour
Reports To
Licensed Clinical Social Worker
Direct Reports
None
Location
San Francisco CA
Travel
Up to 80%
Work Type
Regular
Schedule
FullTime (40 hours)
PartTime (20 hours)
Position Description:
- Educating members about ECM services assisting them with enrollment and serving as the primary liaison between the member and any services they may need.
- Support individuals and family as they navigate the health care system and transition to improvement in selfcare and health care management.
- Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
- Provide ongoing followup basic motivational interviewing and goal setting with
- patients/families.
- Helping bridge conversations with members and remove barriers that prevent them from accessing health and social services; and conduct facetoface outreach to panel of members for appointment scheduling needs assessment and care gap closure.
- Meeting member in clinic facility or at home to help identify social determinants of health impacting members health and general wellbeing.
- Collaborate with the full care team to create an individualized linguistically and culturally appropriate care plan for every enrolled member.
- Assists members in accessing healthrelated services and community resources such as accompaniment to specialist appointments and assistance with enrollment forms.
- Facilitates communication between all parties (members families colleagues and communitybased organizations) as needed.
- Documents interactions with members and on behalf of members in medical record
- Follow up with patients via phone calls home visits and visits to other settings where patients can be found.
- Help patients set personal health related goals and attend appointments.
- Provide referrals for services to community agencies as appropriate.
- Help patients connect with transportation resources and provide appointment reminders in special circumstances.
- Exhibit excellent working relations with patients visitors and staff
- Effectively communicating CHS mission.
- Work closely with medical providers to help ensure that patients have comprehensive and coordinated care plans.
- Work collaboratively with other clinical personnel assigned to the same patient.
- Knowledgeable about community resources appropriate to needs of patients/families.
- Responsible for providing consistent communication to the Case Manager to evaluate patient/family status ensuring that provided information and reports clearly describe progress.
- Act as a patient advocate and liaison between the patient/family and community service agencies.
- Record patient care management information in the EMR and other software no later than 24 hours after patient contact.
- Manage assigned caseload of patients.
- Always maintain HIPPA compliance.
Competencies:
- Good organizational skills to handle multiple priorities while remaining professional and calm.
- Ability to work with many diverse people including children and teenagers.
- Effective telephone skills.
- Strong level of confidentiality due to the sensitivity of materials and information handled.
- Ability to make suggestions on workflow or system efficiency and effectiveness.
- Ability to work independently and be selfdirected and flexible.
- Ability to prioritize.
- Ability to perform functions with minimal supervision.
- Ability to work at a highvolume level of accuracy.
Position Expectations:
- Be committed to the mission of COPE Health Solutions ECM Program.
- Behave in a professional manner and consistently demonstrate and promote the values of respect honesty and dignity for the patient families and all members of the health care team.
- Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families in the community.
- Be punctual for scheduled work and use time appropriately.
- Perform duties in a conscientious cooperative manner.
- Perform required amount of work in a timely fashion with a minimum of errors.
- Be neat and maintain a professional appearance.
- Maintain confidentiality and protect the program by abiding by laws and principles related to confidentiality; keep information concerning Program Operations patients and employees confidential.
Qualifications:
- Valid California Drivers License
- High school graduate or equivalent required; Associates Degree in Business Administration or related field preferred.
- Successful completion of a Community Health Worker formal training program such as from a college or other education institution is preferred.
- Written and oral fluency in English and Spanish is preferred.
- Experience working in a multicultural setting.
- Willing to learn and understand a variety of different cultures perspectives and norms.
- Experience working in a communitybased setting for at least 1 to 2 years preferred.
- Basic computer skills required; electronic medical record (EMR) experience preferred.
- Understand the community served community connectedness.
- Good communication skills such as listening well and using language appropriately.
- Ability and willingness to provide emotional support encouragement and motivation to patients.
Benefits:
As a firm passionate about health care were deeply committed to the health and wellness of our own team members. We offer comprehensive affordable insurance plans for our team and their families and a host of other unique benefits such as a yearly stipend for wellnessrelated activities and a paid parental leave program. You can learn more about our benefits offerings here: COPE Health Solutions
COPE Health Solutions is a national techenabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise experience proven tools and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS derisks the roadmap to advanced valuebased payment and improves quality and financial performance for providers health plans and selfinsured employers. For more information visit .
COPE Health Solutions is a national techenabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise experience proven tools and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS derisks the roadmap to advanced valuebased payment and improves quality and financial performance for providers health plans and selfinsured employers. For more information visit .
To Apply:
Employment Type
Full-Time
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