JOB SUMMARY
The main function of this position is to serve food and beverages to guests at banquet functions according to established company standards.
PHYSICAL REQUIREMENTS
- Long hours sometimes may be required.
- Medium work Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects
ESSENTIAL
- Approach all encounters with guests and employees in a friendly service oriented manner.
- Maintain regular attendance in compliance with Fairmont Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag while working.
- Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
- Prepare room according to Banquet Event Order (coffee break lunch buffet etc.)
- Set tables.
- Maintain buffets.
- Serve guest following rules of etiquette and property standards.
- Serve wine.
- Serve coffee and tea.
- Clear tables of dirty dishes.
- Deliver dirty dishes to kitchen.
- Follow all safety and sanitation guidelines including proper handling of food beverages and equipment.
- TIPS certification must be up to date.
- Servsafe certification must be up to date.
MARGINAL
- Deliver dirty linen to laundry.
- Clean banquet room following completion of function.
- Store props and equipment in assigned areas.
- Other duties as required.
Qualifications :
EDUCATION
- High school diploma and/or experience in a hotel or a related field preferred
PHYSICAL REQUIREMENTS
- Long hours sometimes may be required.
- Medium work Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects
MENTAL REQUIREMENTS
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by coworkers and guests.
Additional Information :
Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime