We are seeking a dynamic and service minded individual to join our luxury Banquet team as a AM Banquet Houseperson /SetUp. This unique role wears many hats while giving the highest level of service.
- Set up meeting rooms according to banquet event order forms and documents to ensure set up meets and exceeds guest expectations.
- Life move and setup bulky materials such as staging tables chairs dance floors etc. from storage area to meeting rooms in a safe manner using proper equipment.
- Break down meeting rooms and return banquet items to storage in a neat and organized fashion.
- Maintain established cleaning schedule of all meeting rooms ensuring rooms are presentable at all times.
- Interact with guests and respond to requests and needs to include service changes in room set up and assist with information requests regarding other areas of the hotel.
- Handle guest complaints and communicate with manager to ensure Service recovery happens where possible in a timely fashion.
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by Banquet & Sales management.
Qualifications :
- Previous banquet set up or customer service experience preferably in a luxury hotel setting.
- A positive cando attitude and an ability to multitask in a fast paced exciting environment while working alongside a diverse group of colleagues.
- Thorough understanding of the Hotel Banquet operation or food and beverage department.
- Strong ability to professionally engage with guests and colleagues with a polished appearance and a poised demeanor.
- Ability to safely lift up to 50 pounds.
- A desire to learn and grow in a professional fun and chic environment!
- High School diploma or equivalent preferred.
Additional Information :
Your team and working environment:
- Be part of an influential team to guide the transformation of luxury French hospitality.
- We recognize and celebrate team and individual successes.
- We are a brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.
Remote Work :
No
Employment Type :
Fulltime