Regional IT Manager
Regional IT Manager
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Job Description
We are seeking a highly experienced and handson Regional IT Manager with a strong background in SCCM Intune Microsoft 365 and hybrid cloud environments. The ideal candidate will have a proven track record of managing complex IT infrastructures across multiple regions and delivering secure scalable and efficient IT solutions. This role is ideal for a candidate who thrives in strategic planning and technical execution passionate about continuous improvement and usercentric service delivery.
Essential Duties and Responsibilities:
Leadership & Management:
- Supervise mentor and develop a team of regional IT professionals.
- Conduct performance reviews set goals and provide ongoing feedback to team members.
- Foster a positive and collaborative team environment focusing on internal customer experience.
- Manage IT budgets and resources for the region.
- Delegate tasks effectively and monitor progress.
Infrastructure Management:
- Oversee the installation configuration and maintenance of network infrastructure (LAN/WAN WiFi) servers laptops and other IT equipment and services within the region adhering to corporate standards and in collaboration with the global IT infrastructure teams.
- Ensure the availability reliability and security of IT systems.
- Manage and troubleshoot network connectivity issues.
- Implement and maintain disaster recovery and business continuity plans as required.
Security & Compliance:
- Implement and enforce IT security policies and procedures.
- Assist in monitoring network and endpoint security and responding to security incidents.
- Ensure compliance with relevant corporate policies regulations and industry standards (e.g. HIPAA PCI DSS).
- Manage user access and permissions following corporate Identity and Access Management policies and procedures.
Vendor Management:
- Manage regional IT projects including planning execution and implementation.
- Develop project timelines and budgets.
- Track project progress and report to management.
- Manage relationships with local IT vendors oversee contract execution performance.
- Assist the corporate purchasing team in negotiating contracts and service level agreements.
Communication & Collaboration:
- Communicate effectively with IT staff endusers and management.
- Partner with other organizations in the region to understand their IT needs and ensure appropriate solutions are provided.
- Provide regular updates on corporate and regional IT initiatives and issues handle incident management in the scope of responsibility.
Continuous Improvement:
- Stay uptodate with the latest IT trends and technologies.
- Identify opportunities to improve IT effectiveness and efficiency.
- Recommend and implement new technologies and solutions working in collaboration with the corporate IT infrastructure teams.
Qualifications :
- Bachelors degree in Computer Science Information Systems or a related field.
- Demonstrable recent experience of working in a similar capacity in IT management with experience in a multisite or regional environment preferred.
- Proven experience in managing IT infrastructure applications and security.
- Strong leadership communication and interpersonal skills.
- Experience in budgeting and resource management.
- Project management experience.
- Knowledge of relevant technologies and platforms (e.g. Windows MacOS Mobile devices Office 365 Windows Server Linux storage cloud computing networking cybersecurity).
- Relevant certifications (e.g. CompTIA Security MCSE CCNA) are a plus.
Preferred Skills:
- Experience in the High Tech industry. Prior experience in Software Development would be a plus.
- Knowledge of ITIL or other IT service management frameworks.
- Experience with end user devices (laptops mobile devices related management tools) would be appreciated.
- Experience with cloud computing platforms (e.g. AWS Azure GCP) would be a plus.
Additional Information :
What are we offering
Were committed to supporting our employees in every aspect of their lives from health and wellbeing to financial security and lifestyle perks. Heres a snapshot of the benefits youll enjoy as part of our team:
- Competitive salary
- Health & Wellbeing: Private Medical Insurance Health Cash Plan Dental Insurance Eye Care Vouchers Flu Vaccinations
- Finance & Protection: Life Assurance Critical Illness Cover Pension Plan Long Service Awards Payroll Giving Fleet car provider
- Leisure & Lifestyle: Cycle to Work Scheme Holiday Trading Travel Insurance
As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJs bankruptcy and a criminal record check; however if you wish to know more about what is or is not acceptable please ask our recruitment team.
At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
