Maitre'd/Restaurant Host
Maitre'd/Restaurant Host
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Job Description
As a HMaitred/Restaurant Host with Qantas Lounges by Accor you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm personal attention provides a memorable first impression for guests of our restaurants and lounges making them feel welcome and valued.
Reporting to the Food & Beverage Managers responsibilities and essential job functions include but are not limited to the following:
- Consistently offer a professional friendly greeting and engaging service
- Understand the Servers tasks in the outlet
- Assist in restaurant/lounges with F&B service
- Understand shift end reports in the outlet and the POS system
- Assist guests regarding food and beverage menu items in an informative and helpful way
- Have knowledge of all menu items garnishes contents and preparation methods
- Follow outlet policies procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Qualifications :
Whilst technical experience is of importance to us to be considered for the role you will have the following:
- A friendly customerfocused attitude with the strive to provide total customer satisfaction.
- Initiative to ensure that interactions with our customers are positive intuitive and efficient.
- Responsible Service of Alcohol (RSA) Certification.
- Previous customer service or hospitality experience.
- Confidence in liaising with various internal and external clients.
- A high standard of grooming and personal presentation
- Excellent communication and interpersonal skills.
- Strong attention to detail and the ability to multitask.
- A positive team player and guestcentric mindset.
- MUST have full working rights within in Australia
- The ability and flexibility to work various rostered shifts including early mornings late evenings and weekends.
Additional Information :
Employee Benefits for your hard work!
- Work with two iconic businesses and experience the buzz of the working in the Aviation industry
- Great Staff Travel Benefits (T&C Apply)
- Access to staff dutyfree store
- Free meal and coffee on shifts
- Hotel discounts (staff rates) at over 3000 hotels globally
- Partnership discounts with companies such as Europcar Google and more..
- Hospitality Industry General Award Food & Beverage Grade 2 ($24.98 base rate)
You will be engaged to work under the Hospitality Industry (General) Award MA000009
Note: Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system (Will be reimbursed once approved) in order to gain ASIC certification.
If you would like to be a part of our team please apply now.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
