Lead Network Operations Engineer (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.

LEAD NETWORK OPERATIONS ENGINEER (STARLINK)

Work with brilliant passionate engineers to tackle difficult problems and bring highspeed broadband to every corner of the planet. Join the team operating the network that will revolutionize internet access. A successful Lead Network Operations Engineer will build lead and inspire a team of Network Operations Engineers to quickly provision and augment our POPs edge backbone and backhaul infrastructure.

RESPONSIBILITIES:

• Lead a team of network operations engineers to develop processes implement and scale Starlink Network transit backbone and backhaul connectivity
• Plan and execute the physical buildout of our POP rack production line
• Provide input into capacity planning forecasting and expansion strategy at the physical layer of the network
• Work with the engineering team to develop and enforce structured cabling standards rack layout designs labeling and document rack build process
• Lead the team to work with SRE and data center smart hands to diagnose and troubleshoot issues with the packet processors
• Manage and coordinate a 24/7 oncall rotation to support the rapid growth of the network and ensure timely execution of infrastructure activations and troubleshooting including deployments across multiple time zones.

BASIC QUALIFICATIONS:

• Bachelors degree in computer science engineering math or science discipline; OR 2 years of professional experience in software development system administration site reliability or experience working in a network operations center in lieu of a degree
• Experience with Python SQL and/or bash scripting
• Experience with modern networking protocols: (TCP/IPv4/IPv6 voice video broadcast streaming)
• 1 year experience in a manager/leadership role

PREFERRED SKILLS AND EXPERIENCE:

• Bachelors degree
• 3 years of experience working in network operations/infrastructure
• 2 years of experience developing software processes or projects in a rapidly changing highly demanding environment and ability to run these projects independently
• Understanding of service provider and home networks technologies including but not limited to:
• Connectivity (Ethernet WiFi WDM IPv4 and IPv6)
• Switching (MPLS QinQ)
• Routing (BGP OSPF ISIS)
• Subscriber management (BNG RADIUS/AAA QoS BSS/OSS integration)
• Network security and AntiDDoS measures
• Internet services (DNS DHCP NTP UPnP NAT etc.)
• Knowledge and troubleshooting about most common consumer devices (NAS IoT Smart devices etc)
• Residential or enterprise WiFi design and remote troubleshooting
• Residential or business customer interaction experience customer support preferred
• Experience creating documentation and procedures from scratch
• Experience working within complex software defined networking (SDN) and/or network function virtualization (NFV) environments
• Current associate level or higher industry networking certification (JNCIA CCNA or equivalent)

COMPENSATION AND BENEFITS:

Your actual level and base salary will be determined on a casebycase basis and may vary based on the following considerations: jobrelated knowledge and skills education and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for longterm incentives in the form of company stock stock options or longterm cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and longterm disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.