STARS Front of House, Brand Ambassador, Royston
STARS Front of House, Brand Ambassador, Royston
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Job Description
We have a fantastic and exciting opportunity for an experienced Front of House Brand Ambassador to join our STARS team. Working for one of our highprofile clients in Royston SG8 5HE.
STARS at Securitas provide a two roles in one service to our clients their staff visitors and customers.
We combine excellent customer service across a wide range of roles including Reception Services Front of House Concierge Facilities Office Management/Coordination Administration and third party vendor management and much more all combined with a discreet and vigilant security service.
- 06:30 18:00
- Monday Friday days only
- 15.45ph
- Responsibilities:
- Meet and greet all staff visitors and contractors in a professional and personable manner
- Deliver a consistently highend customer focused experience
- Assist with conducting vehicle and personal searches as part of routine security procedures
- Carry out adhoc patrols of the working area
- Embody a highperformance approach and encourage colleagues to do the same
- Ensure the workplace (reception lobby office etc.) is visually of a high standard
- Work closely with client contacts (Facilities Manager Office Manager etc.) to ensure the office and/or front of house environment is a great place to visit and work
- Assist in emergency situations
- Provide timely and accurate information
- Respond appropriately to varying and fast changing priorities
- Build strong rapport with reoccurring customers (client staff visitors contractors etc.)
- Represent Securitas and the client organisation in a manner that is inkeeping with the values brand identity and culture of both
Qualifications :
Essential criteria:
- 5 year checkable history
- Exceptional Customer service skills
- Computer literate to carry out basic administrative duties
Please only apply if you have experience delivering exemplary customer service in a fast pace environment with exceptional levels of communication and personal presentation.
Essential Skills
- Highest quality personal appearance
- Flexible professional and adept at working under pressure
- Outstanding written verbal and oral communication skills
- Customer oriented with a passion for highlevel service
- Working knowledge of administrative computer packages such as MS Office GSuite etc.
- Polite and proactive
- Punctual and trustworthy
- Able to use initiative and highly adaptable
- Experienced in Customer Service Front of House Concierge Hosting or Customer facing role ideally within a corporate environment
- Demonstrate the values of integrity vigilance and helpfulness which Securitas prides itself on
Additional Information :
Company Benefits
Health & Wellbeing
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support including financial emotional and physical
- Dental and Physical Health Plans
Lifestyle Benefits
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands online shopping holidays days out and Arriva Bus Travel
- Mortgage Advise
- Payroll ISAs
- Eligibility for Costco Membership
Learning & Development
- Support with further education
- 100s of eLearning courses
- Accredited courses by C&G ILM IOSH and SIA
- Leadership Development programs both local and global
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
