Infosys is seeking to hire an Infrastructure Service Delivery Manager. The candidate should have strong knowledge of IT infrastructure services in Compute Network Storage & Backup Workplace services and Cloud Operations. In this role the personnel shall be responsible for ensuring delivery of IT Infra support services SLA management stakeholder management IT Project management drive Transformation and continuous service improvements. The candidate will work closely with Clevel stake holders as a strategic technology advisor.
Required Qualifications:
Candidate must be located within commuting distance of Minneapolis MN or be willing to relocate to the area. This position may require travel in the US.
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience in Information Technology.
Deep Understanding of Infrastructure Technology and Architecture (Both Cloud and Onpremise)
Strategic Thinking and Vision Need to have an innovative mindset. Should be well versed with Observability Extreme automation
Leadership and Team Management Ability to interact with CXOs of the client with great confidence act as a Consultant to the CXOs experience of having led large global teams (100 team size) excellent communication and interpersonal skills
Knowledge of Cybersecurity and Risk Management Expertise Experience of implementing mature DR/ BCP strategies Data resilience Data protection Cybersecurity best practices.
Candidate should be available to work off office hours if needed.
All applicants authorized to work in the United States are encouraged to apply.
Preferred Qualifications:
Planning and Coordination skills.
Good Communication and Analytical skills.Along with competitive pay as a fulltime Infosys employee you are also eligible for the following benefits:- Medical/Dental/Vision/Life Insurance.
- Longterm/Shortterm Disability.
- Health and Dependent Care Reimbursement Accounts.
- Insurance (Accident Critical Illness Hospital Indemnity Legal).
- 401(k) plan and contributions dependent on salary level.
- Paid holidays plus Paid Time Off.
The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.
About UsInfosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Required Experience:
Manager