Clinical Supervisor
Department: Addiction Services
Primary Location: Orange MA Administrative Office Location: Greenfield MA (See details below)
Schedule: MondayFriday (See details below)
Salary: $62000$68000 (Based on experience)
***SIGN ON BONUS: $1500***
Lead with Compassion. Guide with Purpose.
At ServiceNet we believe in new beginnings inner strength and the power of community. Our Recovery Homes provide a safe structured and supportive environment for individuals in the early stages of their recovery from substance use disorder. And now were looking for a Clinical Supervisor whos ready to bring heart clarity and clinical expertise to this transformative work.
If youre a licensed clinician who thrives in fastmoving environments loves mentoring others and wants to see your work spark real changethis is your moment.
About the Role:
As our Clinical Supervisor youll lead the clinical direction of our Recovery Homesguiding staff strengthening programming and ensuring every resident receives care thats compassionate evidenceinformed and deeply respectful of their individual journey.
Youll work sidebyside with Program Directors and Case Managers to create a culture of healing accountability and peer supportwhere every individual is seen as capable resilient and worth investing in.
What Youll Be Doing:
Clinical Leadership
- Provide individual and group clinical supervision for direct care staff.
- Develop staff confidence and skill in responding to complex behavioral and emotional needs.
- Maintain documentation of supervision and support staff through timely constructive feedback.
Program Oversight & Intake
- Review all intakes and help determine recovery home placement eligibility.
- Ensure accurate and timely completion of Individual Action Plans (IAPs) discharge summaries and other documentation requirements.
- Conduct and update comprehensive assessments as residents goals evolve.
- Facilitate weekly clinical groups with residents.
- Process insurance authorizations and communicate with insurance companies to advocate on behalf of residents.
Staff Development & Support
- Identify training opportunities that enhance staff competency and meet BSAS/DBH requirements.
- Support case managers with group facilitation documentation and followup on client services.
Compliance & Collaboration
- Attend required contract/licensure meetings with BSAS and MassHealth.
- Ensure all clinical documentation meets regulatory standards.
- Partner with billing teams to follow up on claims and streamline reimbursement processes.
What You Bring to the Table:
- LADC I LICSW LMHC or Masters degree in a related clinical field required
- Experience in substance use recovery or behavioral health services
- Previous supervision experience preferred
- Strong understanding of BSAS/DPH standards and documentation practices
- Ability to lead with empathy insight and a traumainformed lens
- Collaborative mindset and passion for mentoring a dynamic missiondriven team
- Comfortable navigating electronic health records and medical documentation
Location & Schedule:
- You will provide clinical services primarily in Orange MA with office hours and team meetings based in Greenfield MAlocated just a short drive away.
- This is a MondayFriday position with flexible start and end times especially to accommodate afternoon and evening clinical group sessions.
Why Work With Us
Because what we do changes livesand so will you. As part of a passionate team on the frontlines of recovery youll find not just a job but a calling.
Perks & Benefits: We invest in our people the way we invest in our missionwith trust vision and heart
- Mileage reimbursement
- Generous paid time off
- Comprehensive health & dental insurance
- 403(B) retirement plan with employer match
- Paid life insurance & longterm disability coverage
- Tuition assistance and advancement opportunities
- A culture of compassion connection and clinical excellence
About ServiceNet
ServiceNet is a compassionate nonprofit organization that helps over 8400 individuals facing challenges such as mental illness developmental disabilities brain injuries homelessness and substance use issues. With over 1800 dedicated staff members we work together to make a meaningful difference in the lives of others.
Join the Heart of Healing.
Apply now and bring your leadership to a space where lives are rebuilt hope is restored and every day makes a difference.
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.
At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.
And with over 1500 employees and 100 programs across western Massachusetts were confident theres a role thats the right fit for you.
ServiceNet is a nonprofit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!
Not sure which job might beright for you No problem! Email to speak with a hiring manager today.