Infrastructure Delivery Manager
Infrastructure Delivery Manager
Posted on :
23-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-05-2025
Job Description
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Managing a team of technicians responsible for installation and deployment of new network systems and projects.
Prioritize and assign tasks to data center technicians and operators project management coaching and creating documentation.
Manage inbound capacity from receiving through deployment stages
Manage the installation network and cabling infrastructure in a data center environment
Guide train and educate staff on the best practices related to all service owner issues
Manage tasks and deliverables across small to largesize projects
Recommend document and oversee policies and procedures to meet industry best practices and to meet required SLAs
Provide weekly report to the data center manager
Coordinate team resources to support project and delivery needs to include emergency projects change management and maintenance window support and potential offhours and oncall needs.
Recruit and train data technicians to ensure appropriate staffing levels
Host weekly staff meetings
Drive compliance to Amazon performance management requirements
A day in the life
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
About the team
ID Install drives efficiency improvements by collaborating on weekly metrics tracking and using that as a vehicle to target training and process improvements towards long term growth and engages with partner teams to increase alignment across organizations. Team leadership meets on a weekly cadence to examine our trending issues across the different teams and use that information to drive down defect rates and share knowledge to get ahead of issues that exist across operations.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Bachelors degree or equivalent combination of education and experience
2 years of experience in an IT Function or similar role
2 years of experience in management/team lead/ training function
6 years in a data center technology role
Experience with building physical data center such as copper/fiber cabling
Experience developing operational metrics to drive efficiencies
Experience representing your team/technical area to senior management
Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment
Broad understanding of infrastructure technologies installation and design
Knowledge of network cabling optic types and test equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Managing a team of technicians responsible for installation and deployment of new network systems and projects.
Prioritize and assign tasks to data center technicians and operators project management coaching and creating documentation.
Manage inbound capacity from receiving through deployment stages
Manage the installation network and cabling infrastructure in a data center environment
Guide train and educate staff on the best practices related to all service owner issues
Manage tasks and deliverables across small to largesize projects
Recommend document and oversee policies and procedures to meet industry best practices and to meet required SLAs
Provide weekly report to the data center manager
Coordinate team resources to support project and delivery needs to include emergency projects change management and maintenance window support and potential offhours and oncall needs.
Recruit and train data technicians to ensure appropriate staffing levels
Host weekly staff meetings
Drive compliance to Amazon performance management requirements
A day in the life
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
About the team
ID Install drives efficiency improvements by collaborating on weekly metrics tracking and using that as a vehicle to target training and process improvements towards long term growth and engages with partner teams to increase alignment across organizations. Team leadership meets on a weekly cadence to examine our trending issues across the different teams and use that information to drive down defect rates and share knowledge to get ahead of issues that exist across operations.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Bachelors degree or equivalent combination of education and experience
2 years of experience in an IT Function or similar role
2 years of experience in management/team lead/ training function
6 years in a data center technology role
Experience with building physical data center such as copper/fiber cabling
Experience developing operational metrics to drive efficiencies
Experience representing your team/technical area to senior management
Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment
Broad understanding of infrastructure technologies installation and design
Knowledge of network cabling optic types and test equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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