Retail Pharmacy Technician Shapiro Building at Beth Israel Medical Center 330 Brookline Ave Boston, MA.
Retail Pharmacy Technician Shapiro Building at Beth Israel Medical Center 330 Brookline Ave Boston, MA.
Posted on :
23-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-05-2025
Job Description
When you join the growing BILH team youre not just taking a job youre making a difference in peoples lives.
Job Summary: The Retail Pharmacy Technician is responsible for providing technical support under the supervision of a licensed pharmacist in the outpatient/retail pharmacy. Technicians duties include preparing take home medications compounding inventory management utilizing various equipment and technology available in the pharmacy performing dropoff and pickup window duties and performing various quality control tasks as assigned. In addition the retail technician will participate in training and orientation of new technicians and pharmacy students and bedside delivery to patients.Job Description:
Essential Responsibilities:- Renews routine/maintenance medication requests (telephonic fax Patient site E prescription queue) for patients. Manages the administrative responsibilities for faxing filing mailing and documenting status in medical record of nonelectronically routable prescriptions.
- Responds efficiently to formulary and medication assistance program inquiries and prioritizes efforts to address needs effectively and safely.
- Assists with the BIDMC transition of care program.
- Assists with medication reconciliations.
- Investigates and resolves prescription issues and communicates directly with patients providing clarification on directions for prescriptions.
- High School diploma or GED required. Bachelors degree preferred.
- License Mass Registered Pharmacy Tech preferred. or Registration Pharmacy Technician Trainee required. or Certificate 1 Certfied Pharmacy Technician preferred.
- 13 years related work experience required in Healthcare or Retail Pharmacy.
- Knowledge of priorauthorization workflows payer relations prescription claims adjudication and general reimbursement procedures.
- Ability to develop strong relationships with diverse groups of professionals (physicians nurses administration etc.
- Experience with computer systems required including web based applications and some Microsoft Office applications which may include Outlook Word Excel PowerPoint or Access.
- Experience with prior authorizations.
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are routine somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
- Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff patients families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts practices procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas identifying issues and respecting team members.
- Customer Service: Ability to provide a high level of customer service to patients visitors staff and external customers in a professional serviceoriented respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary but the employee will be required to stand for periods of time or move through out the hospital campus
As a health care organization we have a responsibility to do everything in our power to care for and protect our patients our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID19 as a condition of employment. Learn more about this requirement.
More than 35000 people working together. Nurses doctors technicians therapists researchers teachers and more making a difference in patients lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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