Senior Delivery Manager Infrastructure Program Management - Sweden
Senior Delivery Manager Infrastructure Program Management - Sweden
Posted on :
23-05-2025
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1 Vacancy
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Job Description
Role Senior Delivery Manager
Technology Infrastructure Program Management
Technical skills (Required Must to have)
The role is expected to carry out following function/activities as part of this job.
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin protected veteran status spouse of protected veteran or disability.
Technology Infrastructure Program Management
Technical skills (Required Must to have)
- Prior Experience in lead large teams and engagement
- Experience in customer service leadership and logistics may be advantageous.
- Demonstrated knowledge of or experience with evidencebased leadership and employee engagement frameworks.
- Demonstrated interpersonal and leadership skills with knowledge of practice management and administration.
- Demonstrated success in change management teamwork and matrix management.
- Strong coaching and consultative skills.
- Expertise in organizational change strategy and best practice identification and adoption.
- Excellent oral written and presentation skills.
- Ability to manage large portfolios multiple accounts and priorities within deadlines.
- Excellent organizational and project management skills.
- Strong attention to detail.
- Ability to interact effectively with a wide variety of stakeholders from all levels of the organization
- Awareness of latest technologies and trends
- Knowledge of agile methodologies
- Must have the ability to identify and instill industry best practices.
- Proven Customer Service skills
- Excellent written and oral communication
- English
- Program governance
- Client management
- People management
- Create deep client impact
- Execution excellence
- Business acumen
- Manufacturing Domain Knowledge
The role is expected to carry out following function/activities as part of this job.
- Business Planning: Review and provide inputs to account plans specific to delivery capabilities execution of delivery plan as given in the account plan.
- Proposals: Lead large proposals provide guidance review (mainly solution estimation financial modeling project plan and risks) and approve proposals in the system in order to ensure a win.
- Resource Planning: Review the project level resource plan consolidate and prepare resource plan for DU including people space infrastructure and liaison with required groups in order to fulfill resource requirements of the delivery unit.
- Maintaining positive relationships with customers.
- Identifying customer needs and overseeing service delivery within the business context.
- Leading the service delivery team managing conflict and ensuring the teams processes and tasks are carried out efficiently.
- Managing finances and budgets.
- Determining ways to reduce costs without sacrificing customer satisfaction.
- Assessing customer feedback and using your creativity to establish improve and refine services.
- Remaining organized and meeting deadlines.
- Building partnerships and liaising with team leaders to determine the companys services delivery criteria and solutions for issues that may arise.
- Streamlining operations for margin improvement and other organizational requirements.
- This position works closely with a variety of departments and service lines to assure that that Service Excellence is datadriven and brings innovative Solutions and Continual improvement in Service Delivery
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin protected veteran status spouse of protected veteran or disability.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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