Resident Care Manager - Mt St Joseph - LTC
Resident Care Manager - Mt St Joseph - LTC
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Job Description
Salary
Summary
Providence Health Care is hiring a Resident Care Manager for one of our longterm care facilities at Mount Saint Joseph Hospital a 60resident home.
At Providence our longterm care homes attract compassionate individuals who are committed to transforming seniors care. We offer a supportive environment that fosters teamwork career development and personal growth. Guided by our Home for Us model we prioritize emotional connection promote resident autonomy and create a true sense of home for those we serve.
Provide leadership and supervision to interdisciplinary staff including Clinical Nurse Leaders and Unit Supervisors
Collaborate with a Physician Leader to ensure effective and efficient care delivery
Promote integrated care across the continuum working with internal teams and external partners
Drive quality improvement staff development and resource optimization strategies
Contribute to strategic planning and operational alignment within the ProgramBased Care Model
If youre passionate about leading highperforming teams and improving care delivery wed love to hear from you.
What You Bring
Qualifications
- Masters degree in a related health profession
- Minimum of five (5) years of experience at the middle management level in a medium to large health care organization
- An equivalent combination of education and experience may be considered
Competencies
The Resident Care Manager demonstrates the following core competencies that drive organizational success:
Leadership
Defines a vision and facilitates guides and mentors individuals and teams while fostering cohesiveness motivation and effectiveness.Communication
Communicates clearly and effectively both verbally and in writing ensuring messages are tailored and understood by diverse audiences.Resource Management
Manages human financial capital and information resources effectively to achieve organizational goals.Conceptual Skills
Analyzes complex situations and problems to identify practical and strategic solutions while considering systemslevel implications.Public/Community Focus
Remains responsive to the needs of patients families and community stakeholders; builds partnerships and fosters positive external relations.Results Management
Sets clear goals and action plans for self and others to ensure measurable results are achieved.Systems Thinking
Understands the interconnections within and across health care systems and integrates this awareness into decisionmaking.Team Focus
Values diverse team perspectives navigates conflicts constructively and builds alignment toward shared goals.Time Management
Prioritizes tasks and delegates responsibilities effectively to optimize personal and team efficiency.Mastery of Change
Embraces innovation and change and champions the implementation of new initiatives within the team.Quality Improvement
Actively identifies opportunities to improve work systems and ensures the delivery of highquality personcentered care.
What We Offer
Mount Saint Joseph Hospital (MSJ) is a longterm care facility that is part of a network of six longterm care homes and one assisted living residence operated by Providence across the Lower Mainland. These homes provide 24hour nursing care along with medical and personal support to meet the social recreational and daily living needs of seniors. Staff work 8hour shifts to ensure consistent compassionate care.
- A competitive salary: The salary range for this position is $59.56/Hr. $85.62/Hr.depending on experience
- Inclusive Culture: We respect the diversity dignity and interdependence of all individuals. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
- Comprehensive Benefits: We offer a comprehensive health benefits package including dental vision and life insurance as well as a pension plan
Your DaytoDay Responsibilities
Provide leadership and guidance to interdisciplinary team members including Clinical Nurse Leaders (CNLs) Unit Supervisors and other nursing leaders to ensure resident and familycentered care is delivered within a coordinated care model.
Collaborate with the Physician Operations Leader to manage and plan efficient care delivery aligned with PHCs mission vision and strategic goals.
Lead or support quality improvement and risk management initiatives by engaging staff in problemsolving implementing standards and analyzing data and variances.
Partner with internal and community stakeholders to ensure timely care effective discharge planning and management of complaints risks and incidents.
Maintain clear and consistent twoway communication within the team to ensure understanding of organizational updates and their impact on care delivery.
Serve as the liaison between care units and corporate/support services to address frontline needs and identify operational solutions.
Collaborate with physician partners on operating and capital budget development monitor productivity and variances and manage timekeeping and overtime approvals.
Work with Human Resources to develop and implement staff recruitment and retention strategies aligned with clinical program goals.
Support staff development through onboarding clinical orientation and education in accordance with hospital standards and procedures.
Plan implement and evaluate staffing schedules and vacation rotations to ensure adequate coverage and meet resident care needs.
Participate in organizational leadership activities such as labor relations collective bargaining preparation strike contingency planning and 24hour managerial call duties.
Promote a culture of continuous learning team development and service improvement within interdisciplinary teams.
In collaboration with Practice Leaders and Advanced Practice Nurses:
Ensure care practices meet clinical and corporate standards.
Determine appropriate staffing mix and performance expectations; provide coaching and support.
Conduct joint performance appraisals and support student fieldwork opportunities including onboarding and feedback.
Foster evidencebased practice and ongoing professional development.
Perform other related duties as assigned.
Who We Are:
Providence Health Care is one of the largest faithbased health care organizations in Canada. For the people at Providence living our Mission Vision and Values means providing British Columbians with compassionate socially just exceptional and innovative care every day.
From our humble roots 129 years ago Providence has grown into globally renowned research teaching and care organization. As individuals within a missiondriven organization we choose to be part of Providence Health Care because we value the organizations long commitment to social justice and compassionate care and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.
We acknowledge that Providence Health Care & the new St. Pauls Hospital site is located on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xmkwym (Musqueam) Skwxw7mesh (Squamish) and Sllwta/Selilwitulh (TsleilWaututh) Nations.
Required Experience:
Manager
Employment Type
Full-Time
