Essential Functions
Serve as a senior networking expert for installing configuring troubleshooting and maintaining the hardware networking infrastructure such as routers switches wireless access points cabling and network appliances as well as implementing access controls quality of service ( QOS ) internet filtering content inspection IDS / IPS portbased authentication and security information event management ( SIEM ) to maintain a highly available and secure networking environment. Research analyze and manage the colleges LAN WAN wireless and internet connections to meet the changing needs of the college. Install and configure complex networking equipment and systems. Manage and support enterprise firewall hardware software and operating systems. Identify and independently resolve operational problems for major mission critical organizationwide networks that have high risk/impact such as routing switching and enterprise ISP services. Troubleshoot complex networking problems using techniques in fault isolation traffic analysis packet sniffing and other network troubleshooting tools. Install configure and upgrade hubs switches routers wireless access points quality of service ( QOS ) software network appliances and security information event management ( SIEM ) software to maintain a highly available and secure networking environment. Working with other network engineers conduct capacity assessments and planning to maintain and improve network performance and reliability that meets and exceeds the colleges business objectives. Implement network security controls that are appropriate to business needs and are consistent with security frameworks and best practices. Participate in security incident response to repel secure repair restore and prevent further intrusion damage or access to college systems or data by malicious actors. Regularly participate in security training webinars and meetings to stay current with the latest threats advisories patches mitigations and updates to standards frameworks and best practices. Collaborate with other networking professionals and leadership to interpret legal and policy requirements to plan and implement solutions to meet those requirements. Provide tier 2/3 support to the Technology Support Center staff and other technology teams as needed. Perform additional duties as assigned in the support of organizational goals and mission.
Minimum Qualifications
Coursework or training in information technology or related field. Three years of experience installing configuring troubleshooting and maintaining hardware networking infrastructure such as routers switches wireless access points cabling and network appliances as well as implementing access controls quality of service ( QOS ) and security information event management ( SIEM ) to maintain a highly available and secure networking environment.
Required Experience:
Senior IC