Manager, Capabilities & Change Management
Manager, Capabilities & Change Management
Posted on :
23-05-2025
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1 Vacancy
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Job Description
Description
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
#LISC1
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
I&IT ONLY: Metrolinxs Innovation and Information Technology group supports female team members via Go Tech Women an affinity group for women in Information Technology led by the Vice President Development & Delivery.
If you enjoy technology and innovation value diversity appreciate work/balance and are looking for an opportunity to make a better world via public service Metrolinx would like to hear from you!
Term length: 13 months
What will I be doing
- Reporting to the Vice President Program Management Office lead the development communication implementation and integration of I&IT strategic engagement plans to increase I&ITs satisfaction scores and enhance employee engagement in a variety of online platforms in alignment with I&IT priorities.
- Develop the framework and implementation plan for Fireside Chats I&IT Onboarding Go Tech Women and other divisional activities and events.
- Design implement and manage the I&IT new graduate program. Provide coaching and mentorship during rotational program and work alongside HR partners to align program objectives and key success metrics.
- Proactively identify development gaps across the I&IT team develop plans and execute programs in partnership with HR to address the gaps develop team members and develop measures of success.
- Define the program of investment in talent development and the roadmap of tools in key strategic technology areas.
- Support the change management and communication of the Project Delivery Framework to ensure understanding and adoption of new structure and ongoing governance.
- Provide advisory and consultation on change management methodology and outcomes to inform decisionmaking.
- Communicate change management milestones at the I&IT Leadership and Executive levels.
- Identify and lead the mitigation actions for risks associated with change and provide solutions on escalated issues.
- Oversee the implementation of change management solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and conducting necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands organizational changes and new responsibilities.
- Participate in people and capability projects by ensuring completion of project plans specifications and documentation; managing delivery according to project scope; ensuring efficient and ontime delivery of project tasks and milestones adjusting schedules when necessary; following proper escalation paths; and providing timely reporting of issues that impact project progress coordinate actions and resolve conflicts to manage relationships.
- Prepare necessary material for Senior Management team presentations briefs etc.
- Partner with HR to improve the technical onboarding for new employees and continually evolve to ensure relevance.
What Skills and Qualifications Do I Need
- Completion of a degree in Business Communications or a related discipline or a combination of education training and experience deemed equivalent.
- Proven experience in strategic planning particularly in I&IT engagement communications and organizational development.
- Experience designing and executing internal communication strategies to support complex change and transformation and employee engagement.
- Demonstrated years of change management experience in design implementation and communication of significant organizational/transformational initiatives including minimum of 5 years of experience leading teams and demonstrated ability to mentor and develop others.
- Demonstrated years of experience in identification development and implementation of programs to address track and measure team capability gaps preferably in an IT department/organization.
- Knowledge of project management and related systems requirements and development methodologies
- Experience with leading change risk management and assessment initiatives to adapt to new or changing requirements and lead change throughout the organization.
Dont Meet Every Requirement
If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equitydeserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process please let our Recruitment team know by contacting us at:or email .
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send timesensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants with the recent implementation of the Internal Mobility Policy the internal recruitment process has changed for nonunion roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policybefore submitting your application.
Should it be determined that any background information provided is misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
#LISC1
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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