Dispatcher Supervisor
Dispatcher Supervisor
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Job Description
Title: Dispatcher Supervisor DSP03355 DSP03356
State Role Title: Emergency Coordinator III
Hiring Range: Starting at $74481 with additional credit for equivalent experience.
Pay Band: 5
Agency: Department of State Police
Location:Chesapeake Virginia
Agency Website:
Recruitment Type: General Public G
Job Duties
Applicants hired into this position who are not currently VA state government employees are eligible for a $5000 signon bonus upon hire with signature of a 12month agreement.
Applicants hired into this position who are currently working for VA state government are eligible for a $5000 retention bonus after 10 months of successful service with signature of an agreement for an additional 12months of service. Current Virginia State Police employees working in a Dispatcher function are not eligible for a retention bonus.
About the Position:
The Virginia State Police (VSP) is seeking to hire a Dispatcher Supervisor at our Division 5 Headquarters in Chesapeake Virginia. The successful candidate will oversee the Field Divisions Communication Center ensuring efficient continuous operations in compliance with Department policies National Crime Information Center (NCIC)/ Virginia Criminal Information Network (VCIN) standards and Federal Communications Commission (FCC) regulations; supervise emergency dispatch staff; manage schedules; conduct performance evaluations; develop crosstraining plans and desk procedures to support operational continuity; oversee training; and ensure proper use of communications equipment. The role also serves as a liaison with 23 Statewide Agencies Radio System (STARS) Program agencies and federal law enforcement partners ensuring timely and professional information exchange. May require rotating shifts as essential personnel.
About the Agency:
We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family you would make a difference by serving every city county town resident and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!
VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence and we are excited for our future as we continue our journey to become a bestinclass state government agency. We are firmly committed to our familylike culture and are seeking to expand our team.
Minimum Qualifications
Considerable knowledge of policies and procedures and rules and regulations pertaining to emergency communications equipment and operations; of the Division geographical area and radio codes; and of supervisory practices and principles.
Working knowledge of Computeraided Dispatch (CAD) National Crime Information Center (NCIC)/Virginia Criminal Information Network (VCIN) and other relevant databases.
Skill in operating computers and using Microsoft Office applications and operating CAD equipment.
Ability to prepare reports and operation manuals; to be organized detailed oriented handle multiple responsibilities and act appropriately in emergency situations; to interpret policies and develop procedures; to supervise subordinates while providing leadership and maintaining a good working relationship; to provide training and formal instruction exercising good judgement under stress; to analyze information and communicate effectively; orally and in writing in English; and to interact with the coworkers general public and others contacted internally and externally in the course of work.
Must have experience working in a Communications Center.
Must have experience as a police/emergency service dispatcher.
Graduation from high school or equivalent.
Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s) to include preemployment testing a presentation and/or a work sample if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the preemployment process is determined by the successful completion of the above items.
Applications cover letters and/or resumes shall only be accepted online through the PageUp recruitment management system at and must be received by 11:55 P. M. on June 2 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.
PageUp provides a confirmation of receipt of your application resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions please contact the Employment Unit of the Human Resources Division at
The Department of State Police is an Equal Opportunity Employer. Our policy is to extend employment opportunities to qualified individuals on an equal basis regardless of an individuals race (or traits historically associated with race including hair texture hair type and protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy childbirth or related medical conditions.
REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST
(V)alor (S)ervice (P)ride
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). ServiceConnected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022 February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
Manager
Employment Type
Full-Time
