Collision CSR
Collision CSR
Posted on :
22-05-2025
Employer Active
1 Vacancy
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Job Description
Our Client
Celebrating 30 years of providing the Tsawwassen area with highquality repairs on all makes and models of vehicles including Tesla and other electric models our Client is an ICBC accredited Collision Repair Shop focused on getting you back on the road in preaccident condition. With expertise in glass body & mechanical repairs for both insurance and private pay clients the only thing better than having your car worked on at our Clients shop is working IN our Clients shop!
Whats in it for You
As a member of a threeperson front office team the Collision CSR will work collaboratively with estimators and the Operations Manager to provide an exceptional customer experience at all stages of the repair process. The successful candidate will be highly organized detailoriented and customercentric an ideal fit for someone who enjoys working directly with customers has solid administrative skills and is eager to learn more about the collision repair process.
This is a fulltime onsite position located in Delta BC. Only current residents of Greater Vancouver with reliable transportation to and from the Delta area will be considered as relocation assistance and/or international sponsorship are not offered at this time.
Required Experience and Qualifications
Celebrating 30 years of providing the Tsawwassen area with highquality repairs on all makes and models of vehicles including Tesla and other electric models our Client is an ICBC accredited Collision Repair Shop focused on getting you back on the road in preaccident condition. With expertise in glass body & mechanical repairs for both insurance and private pay clients the only thing better than having your car worked on at our Clients shop is working IN our Clients shop!
Whats in it for You
- A fastpaced teamoriented environment where everyone is truly working toward a common goal of quality while being compensated with a competitive base salary of between $60k $65k annually (this is not a flat rate or bonusdriven environment)
- MondayFriday position with REAL work/life balance. NO WEEKENDS!
- Comprehensive Benefits Program at a shared cost AND a company RRSP program with company match taking care of your present and future needs
- Ample opportunities for professional growth through ongoing training and potential for further advancement
As a member of a threeperson front office team the Collision CSR will work collaboratively with estimators and the Operations Manager to provide an exceptional customer experience at all stages of the repair process. The successful candidate will be highly organized detailoriented and customercentric an ideal fit for someone who enjoys working directly with customers has solid administrative skills and is eager to learn more about the collision repair process.
This is a fulltime onsite position located in Delta BC. Only current residents of Greater Vancouver with reliable transportation to and from the Delta area will be considered as relocation assistance and/or international sponsorship are not offered at this time.
Required Experience and Qualifications
- 5 years of experience working in a frontfacing customer servicebased role is required.
- Current knowledge or understanding of the Automotive Industry in some fashion is required; specific Collision Industry experience/knowledge would be considered a significant asset.
- Experience with Glass Repair would be a definite plus
- Proficiency in Microsoft Office Suite is a MUST
- Highly detailed with strong administrative and organizational skills
- Complete fluency in English (reading writing and speaking)
- Answer phones and welcome customers into the shop assessing their needs and directing them to the appropriate department when necessary.
- Manage customer intake inquiries followup and communication in collaboration with the Estimating team.
- Review electronic and manual files to ensure all documentation is in place before the vehicle is released to the customer.
- Support the Estimating team in starting collision estimates
- Manage Glass Estimates and files as part of the front office team.
- Foster crossdepartmental communications and functions.
- Actively participate in maintaining the overall facility health and safety standards and best business practices.
Sound exciting
Submit your application today wed love to hear from you!
Submit your application today wed love to hear from you!
Employment Type
Full Time
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