Regional Operations Manager
Regional Operations Manager
Posted on :
22-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-05-2025
Job Description
Regional Operations Manager
Qualifications
Qualifications
- Minimum 10 years of experience in facility and operations leadership with a proven track record of leading highperforming teams in hightouch service environments
- Bachelors degree in Facility Management Business Administration Finance Project Management Engineering or a related field; or equivalent experience with advanced knowledge of Workplace Experiences and Facilities Management industry best practices
- Comprehensive understanding of commercial real estate project management and real estate finance fundamentals
- Demonstrated ability to develop and implement strategic operating plans leveraging industry best practices and maintaining rigorous performance standards
- Exceptional relationship management skills at all levels within both JLL and client organizations
- Strong teambuilding abilities with a focus on motivating developing and challenging team members to maximize their potential
- Proven ability to manage multiple priorities delegate effectively and deliver results in a fastpaced matrix organizational structure
- Credible and impactful communicator capable of preparing concise updates for senior executives about regional activities operating with a no surprises approach
- Strong analytical abilities sound judgment and effective problemsolving skills with the capacity to gather data assess situations and swiftly develop and execute solutions
- Demonstrated ability to handle highpressure situations and manage crises effectively
- Excellence in relationshipbuilding fostering positive interactions with team members clients and stakeholders
- Proficiency in relevant computer applications and digital tools
- As a key clientfacing position the Regional Facilities Manager serves as the primary liaison between Company and the client s Global Real Estate team
- The ideal candidate will balance strategic leadership team and client management compliance finance and portfolio oversight while continuously evolving their skills and guiding a professional team through regional complexities
- Lead a facilities team in delivering superior service across designated buildings/sites ensuring compliance with agreed standards
- Orchestrate seamless collaboration across all JLL services maintaining regular interaction with the global real estate team
- Spearhead asset replacement/refurbishment initiatives aligned with agreed lifecycle and workplace conditions
- Implement robust complaint management systems for service providermanaged functions
- Ensure strict adherence to OH&S environmental and risk management policies and procedures
- Take ownership of assigned portfolio and proactively present opportunities for improvement
- Client Relationship Management
- Proactively develop and nurture relationships with the client real estate team consistently exceeding service delivery expectations
- Drive annual planning to deliver exceptional results that surpass client expectations
- Establish bestinclass service delivery standards that can be leveraged for JLL business expansion
- Identify and articulate growth opportunities ensuring successful implementation across the platform
- Financial Stewardship
- Contribute to portfolio financial management meeting or exceeding defined budgets and applicable targets
- Collaborate with the Finance team on annual property budget processes
- Continuously review operating expenses implementing costsaving measures aligned with asset management objectives
- Prepare and present business cases for client consideration and approval within designated areas of responsibility
- Collaborate with Company platform to identify introduce and implement best practices and innovations from across the firm and broader industry
- Serve as an internal benchmark for service delivery excellence supporting Companys business efforts
- As needed support the pursuit of expansion opportunities engaging crossfunctional resources to ensure operational success for our client
- Lead and mentor direct reports fostering motivation engagement and personal development
- Advance Companys diversity and inclusion priorities through strategic talent management
- Develop and execute comprehensive staff succession and growth plans
- Create actionable measurable career development plans for each direct report maintaining consistent progress discussions
- The successful candidate will play a crucial role in JLLs continued growth and client satisfaction in this dynamic market
Employment Type
Full Time
Key Skills
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