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1 Vacancy
Job Description
We are seeking a dedicated Customer Support Assistant to join our team in Columbus OH. The ideal candidate will provide highquality support to our customers resolve inquiries efficiently and maintain a positive client experience. This is an excellent opportunity for someone with strong communication and organizational skills who thrives in a customerfocused environment.
Responsibilities
Respond to customer inquiries via phone email and other communication channels
Resolve product or service issues promptly and professionally
Maintain accurate customer records and documentation
Assist with order processing and status updates
Follow up with customers to ensure satisfaction
Collaborate with internal departments to solve customer concerns
Provide feedback to improve service processes
Qualifications :
Qualifications
High school diploma or equivalent required; associates or bachelors degree preferred
Previous experience in customer service or administrative support is a plus
Strong verbal and written communication skills
Ability to multitask and prioritize in a fastpaced environment
Proficient in Microsoft Office Suite and general computer systems
Professional friendly and solutionoriented attitude
Additional Information :
Benefits
Competitive salary ($41000 $46000 per year)
Growth opportunities within the company
Skill development and training support
Supportive and teamoriented work environment
Fulltime stable position with structured schedule
Remote Work :
No
Employment Type :
Fulltime
Full-time