drjobs Customer Support Assistant

Customer Support Assistant

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1 Vacancy
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Job Location drjobs

Columbus, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a dedicated Customer Support Assistant to join our team in Columbus OH. The ideal candidate will provide highquality support to our customers resolve inquiries efficiently and maintain a positive client experience. This is an excellent opportunity for someone with strong communication and organizational skills who thrives in a customerfocused environment.

Responsibilities

  • Respond to customer inquiries via phone email and other communication channels

  • Resolve product or service issues promptly and professionally

  • Maintain accurate customer records and documentation

  • Assist with order processing and status updates

  • Follow up with customers to ensure satisfaction

  • Collaborate with internal departments to solve customer concerns

  • Provide feedback to improve service processes


Qualifications :

Qualifications

  • High school diploma or equivalent required; associates or bachelors degree preferred

  • Previous experience in customer service or administrative support is a plus

  • Strong verbal and written communication skills

  • Ability to multitask and prioritize in a fastpaced environment

  • Proficient in Microsoft Office Suite and general computer systems

  • Professional friendly and solutionoriented attitude


Additional Information :

Benefits

  • Competitive salary ($41000 $46000 per year)

  • Growth opportunities within the company

  • Skill development and training support

  • Supportive and teamoriented work environment

  • Fulltime stable position with structured schedule


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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