drjobs Customer Account Representative

Customer Account Representative

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1 Vacancy
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Job Location drjobs

Columbus, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are currently seeking a dedicated and detailoriented Customer Account Representative to join our team. In this role you will serve as a primary point of contact for customers assisting with account management order processing and resolving customer concerns. You will work closely with internal teams to ensure client satisfaction and consistent service delivery.

Responsibilities

  • Manage customer accounts by maintaining accurate records and ensuring all data is up to date

  • Respond to client inquiries in a timely and professional manner

  • Process orders track shipments and provide updates to clients

  • Collaborate with internal departments to resolve customer issues efficiently

  • Monitor account activity to identify and address any inconsistencies

  • Build and maintain strong relationships with clients to ensure longterm satisfaction

  • Provide reports and account summaries as needed


Qualifications :

Qualifications

  • High school diploma or equivalent required; associate or bachelors degree preferred

  • Previous experience in customer service account management or a related field

  • Strong communication and interpersonal skills

  • Excellent organizational and time management abilities

  • Proficient in Microsoft Office Suite and basic data entry

  • Ability to work independently and as part of a team

  • Attention to detail and a problemsolving mindset


Additional Information :

Benefits

  • Competitive salary: $40000 $47000 per year

  • Opportunities for professional growth and development

  • Supportive and collaborative team environment

  • Onthejob training to enhance your skills

  • Fulltime position with consistent weekday schedule


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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