Medical Secretary /PA - Malvern clinic
Medical Secretary /PA - Malvern clinic
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Job Description
Working as part of a busy team your role will see you providing high level administrative support to a busy specialist handling a range of duties ensuring the practice runs smoothly which patients recieve the best level care every step of their journey
Duties and responsibilities of the role include:
- Provide an outstanding level of customer service and communication for patients: this may be face to face via telephone or via email.
- Ensure an effective and seamless patient journey and experience.
- Magement of all patient data appointments procedures results clinical files correspondence and accounts.
- Schedule and manage patient bookings in Genie Solutions software
- Management of patient accounts invoicing/receipts and Medicare billing
- Coordinating specialists diaries: consult locations presentations functions education engagements.
- Manage surgery lists admission and hospital paperwork including liaising with hospitals anaesthetists and assistants.
- Coordinate additional tests with pathology and imaging practices.
- Coordinate Fertility treatment paperwork and procedure times including liaising with Fertility company nurses and administrative staff.
- Liaise with develop and maintain excellent working relationships between this Fertility Specialist and referring GPs other specialists hospitals or Day Surgeries nurses allied health and other stakeholders.
Qualifications :
We are seeking an experienced Medical PA for this role someone who has ideally worked supporting a surgeon with some experience in surgical billing.
To be successful in this role you will need excellent communication customer service administration and English language skills. You will also need to be good at prioritising problem solving and willing and eager to learn and adapt. Efficiency teamwork and flexibility are essential traits as you will need to cover your jobshare counterpart but the same support will be offered in return.
The medical software we use is Genie Solutions. Experience is preferred but not essential and training can be provided.
Additional Information :
This is a great opportunity to support a renowned gynaecologist and obstetrician with 17 years experience elevate your career and focus on providing on exceptional patient care. If you have in questions in regards to this position please contact
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
