Country Service Manager-Pharma
Country Service Manager-Pharma
Posted on :
22-05-2025
Employer Active
1 Vacancy
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Job Description
- Identify the potential for Serviceproducts (SpareParts Modifications Technical Support Serviceagreements etc.) and develop a strategy together with the management to grow our Servicesales in Thailand and other country
- Agree on Salestargets with the management and define and execute measures to achieve the targets.
- Establish a close personal relationship with customers identify their potential and needs and conduct periodic consultative meetings on site and online.
- Build trust in the brand of Syntegon among customers identify areas of dissatisfaction and follow through measures to increase customersatisfaction
- Obtain information on competitors activities both for Service and New Equipment; detect opportunities to offer new equipment
- Collaborate closely with manufacturing entities colleagues from newequipmentsales and other departments
- Develop a constructive relationship with our Agent and align activities where necessary.
- Report timely and in appropriate quality on your activities to management and peers (visitreports forecasts lostorderreports etc in CRM)
- Collect and summarize the technical requirements (RFQ) for new inquiries prepare riskassessment and identify possible obstacles and ways to overcome them
- Observe markettrends and industry regulations assist marketing with input for machine improvements and future service product development.
Qualifications :
- Bachelor or Master Degree in Engineering or/and other fields
- Minimum of 3year experience in technical sales automation system solution preferably in machinery industry or technical industrial products
- Good experience with MS Office CRM. Experience with SAP is preferred
- Good English both in spoken and written
- Strong customers orientation; detailoriented and excellent problemsolving skills
- Strong communication skills and able to handle multiple tasks using organizational skills
- Proven ability to work independently on your own initiatives as well as in a team environment with ability to travel in the region.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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