Key Responsibilities:
- Develop and maintain effective efficient schedules for clients and Care Professionals.
- Ensure schedules optimise travel time and availability while meeting client needs.
- Be responsive to changes making realtime adjustments when necessary.
- Match Care Professionals with clients arranging introductions in collaboration with the care team.
- Maintain excellent relationships with both clients and Care Professionals to ensure a positive experience for all.
- Ensure compliance with franchise standards including introducing Care Professionals to clients before their first visit.
- Work with the recruitment team to ensure staffing levels meet demand.
- Participate in the oncall rota as required.
What We Offer:
- A rewarding role within a passionate team making a real difference every day.
- Competitive salary and company pension scheme.
- Career development and training opportunities.
- Health scheme benefits and Home Instead discounts.
Why Home Instead
At Home Instead youll be part of a team that values your contributions and supports your growth. We offer a collaborative caring work environment where your scheduling expertise will directly impact the wellbeing of our clients and the success of our CARE Professionals.
Qualifications :
Ideal Candidate Will Have:
- Experience in a scheduling or coordinating role within home care.
- Strong IT skills including Microsoft Office/Google Suite and CRM software.
- Excellent communication and interpersonal skills.
- Ability to plan prioritise and remain calm under pressure.
- A proactive and analytical mindset with great attention to detail.
- NVQ Level 2 in Health & Social Care (or equivalent) essential; Level 3 desirable.
- Flexibility to support the evening and weekend oncall rota.
Additional Information :
Ready to Make a Difference
All offers are subject to a satisfactory DBS check and references.
To apply please submit your CV and a covering letter online or email them to
Click to apply or call our Recruiter Chelsea on for an informal chat.
Please note that this role is UK based and a right to work in the UK will need to be established as part of the recruitment process.
We do not currently hold a Sponsorship licence.
Remote Work :
No
Employment Type :
Fulltime