Usher
Usher
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
General Summary Of Duties:
Greet take tickets direct guests and answer inquiries in a friendly cheerful and positive manner in the theatre and other entertainment venues.
Role and Responsibilities: (Includes but is not limited to the following)
Greet guests at the venue. Obtain details of seating arrangements by reading ticket stub(s). Escort or direct guests to proper seat providing information about venue show beverage service rest room facilities and hotel property. Answer guests questions. Assist in resolving seating disputes. Coordinate service for guests with disabilities.
Qualifications :
Performance Requirements: (Knowledge skills and abilities)
- Ability to listen effectively read speak and understand the English language clearly to ascertain important details to follow written and/or verbal instructions to offer assistance giving accurate information and to communicate with other employees management and guests.
- Social skills as demonstrated by the ability to deal with internal/external customers some of whom will require high levels of patience tact and diplomacy to diffuse anger collect accurate information and resolve problems and concerns.
- Ability to stand move climb stairs/ramps sit and work throughout theatre area including walking up to 1 mile per shift.
- Ability to work with multiple interruptions and adapt instructions/directions from one assignment to another.
- Ability to read write speak and understand the English language in case of emergency situations.
- Listen and respond to guest inquiries using a positive clear speaking voice answer questions and offer assistance giving accurate information.
- Respond to guest inquiries. Provide guest satisfaction through assistance direction and information within hotel guidelines.
- Ability to work in confined dark and noisy areas.
- Ability to maintain attendance in conformance with standards.
- Ability to maintain a neat clean and wellgroomed appearance.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
