Director of Operations
Director of Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Director of Operations is responsible for all facets of practice operations while ensuring effective daytoday operations and working in strong and active collaboration with providers and key health system and community leaders. Responsible for improving the productivity of an organization. This position will oversee operation within both the Raleigh and WinstonSalem locations. Must be able to manage employees be a great problem solver and exhibit leadership qualities. Manage the implementation of business guidelines and strategieswork with other department headsto ensure everything runs smoothly and in accordance with any guidelines.
- Responsible for multiple MGA sites including Raleigh and WinstonSalem
- Implements MGA strategies and ensures company goals and objectives are achieved in assigned sites.
- Directs people and monitors processes and programs across sites to achieve expected outcomes and contractual obligations and meet or exceed client expectations.
- Facilitates client understanding of connections between MGA strategic priorities and client needs and expectations.
- Communicates client feedback.
- Shares client feedback and companywide lessons learned regarding client relations with direct reports.
- Collaborates with site managers regional team members and MGA colleagues at all levels and from all areas/disciplines to implement and monitor business process and clinical quality improvement initiatives across assigned sites.
- Tracks monitors and communicates key regional planning budgeting and forecasting activities. Assists and reviews the work of others on tasks associated with these activities.
- Reviews and analyzes budget and financial reports for assigned sites and takes corrective action as needed. Provides insight behind the numbers. Solves planning budgeting and forecasting problems/issues related to assigned sites.
- Proactively identifies and communicates potential financial issues/risks and takes action to drive improvements in regional financial performance. Identifies financial process and reporting inefficiencies and suggests improvements.
- Supports and executes the mission ethics and goals of the company effectively.
- Represents themselves in a positive and professional manner in the company and community.
- Adheres to dress code with a clean and neat professional appearance.
- Reports on time and as scheduled in order to complete work within designated time.
- Adhere to all company policies and procedures outlined in Employee Handbook Employee Agreement or communicated from executive team.
Qualifications :
- Bachelors Degree and/or equivalent years experience within a corporate operations department.
- 3 years of experience in operations/project management
- Excellent computer skills and proficient in excel word outlook and access
- Excellent communication skills both verbal and written
- Knowledge and experience in organizational effectiveness and operations management implementing best practices.
- Demonstrate leadership and vision in managing staff groups and major projects or initiatives across multisite operations.
- Excellent interpersonal skills and a collaborative management style.
- Budget development management and oversight experience
- Demonstrate a commitment to high professional ethical standards and a diverse workplace
- Excels at operating in a fast pace community environment
- Excellent people manager open to direction collaborative work style and commitment to get the job done
- Ability to challenge and debate issues of importance to the organization.
- Ability to look at situations from several points of view
- Delegate responsibilities effectively
Additional Information :
Benefits are available to eligible employees on the first of the month after 30 days of employment and include:
- Base Salary: $85000 $95000 $350/mo cell/auto allowances
- Health Dental & Vision Coverage
- Health Savings Accounts (HSAavailable if enrolled in high deductible plan)
- Flexible Spending Accounts (FSA & LPFSA)
- Dependent Care Reimbursement Accounts (DCRA)
- Employee Assistance Program (EAPavailable if enrolled in Health plan)
- 401(k) retirement plan
- Paid Time Off (PTO)
- Company Paid Holidays
- 100% Company Paid Life Insurance (if enrolled in Health plan)
- Voluntary Life Insurance
- Short & LongTerm Disability
- Critical Illness/Accident Insurance
- Hospital Indemnity Insurance
- Identity Protection Plan
- Legal Care Plan
- Pet Discount Program
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
