Sales Engineer, Acceptance Solutions
Sales Engineer, Acceptance Solutions
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Salary Not Disclosed
1 Vacancy
Job Description
The Sales Engineer position is a part of the Visa Acceptance Solutions (Cybersource) North America team. This esteemed role within the sales organization calls for a unique blend of sales ability and technical aptitude.
As a key contributor to the success of the Indirect (Partner) Sales organization the Sales Engineers primary responsibilities include conducting technical discovery calls providing proof of value demonstrations performing technical product deepdives showcasing APIbased demonstrations creating technical architecture diagrams authoring technical best practices documenting detailed solution requirements and offering presales support in a partnerfacing environment. Internally this role involves interaction with various departments such as Indirect Sales & Account Management Product & Solution Management Solution Architects Implementation Support Client Services and Marketing to communicate market feedback and industry trends.
Light to moderate travel is required for attending sales meetings conferences partner events and internal training sessions.
Essential Functions
Maintain knowledge of Visa Acceptance / CyberSource / (VAS) solutions and collaborate with internal and external stakeholders.
Contribute to the architecture of our partners payment ecosystem by positioning VAS solutions to address business and technical requirements.
Collaborate with the Indirect Sales team to acquire new partners and upsell / crosssell to existing partners.
Articulate and demonstrate how VAS solutions fit within the partner ecosystem to meet customer needs and requirements.
Provide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closure.
Support existing VAS partners as their needs/solutions evolve.
Actively participate in internal knowledge transfer calls clientfacing discovery calls and meetings and document detailed notes of all sessions.
Personalize clientfacing presentations based on prior calls create necessary architectural diagrams participate in internal dryruns for stakeholder buyin conduct nontechnical and technical proof of value demonstrations as required and create technical validation documents to share with implementation partners.
Be comfortable running open source code within VS Code pulling code from Github executing REST APIs in Postman and demonstrating Webhook events via local or external Webhook Listeners.
Be extremely detailoriented with the need to log all presentations documents activities notes emails and calls in Microsoft Dynamics CRM and SharePoint in realtime.
Engage with internal teams including Product Management Product Development Customer Support and Product Marketing to relay market feedback and provide input into the design of new solutions.
Be responsive and easily reachable via all communication channels during business hours (via Chat Email Phone Teams calls etc.)
Contribute to the completion of RFI/RFP requests as necessary.
Lead quarterly internal product training sessions for sales and internal teams.
Actively participate as a subject matter expert in industry conferences tradeshows summits and indirect partner events.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
10 years of technical presales experience within the payment industry.
Previous experience working with indirect / alliance / channel partners is required.
Confident speaker with the ability to present interact and connect with executives engineers and other technical contacts.
Natural ability to understand and articulate complex concepts in a clear and concise manner.
Ability to architect technical solutions in response to partners requirements.
Must be selfdriven motivated and eager to learn new technologies.
Strong desire to improve and expand industryrelated knowledge.
Strong knowledge of CyberSource / Visa Acceptance solutions.
Excellent at internal and external followups and task management.
Excellent verbal and communication skills.
Excellent analytical and problemsolving skills.
Excellent selfinvestigation research and troubleshooting skills.
Technical background including a BS degree in CS CIS or a related discipline.
Ability to travel up to 35%.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel up to 35% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 166200.00 to 222900.00 USD per year *which includes potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
