Front Desk-Food Bank Associate
Front Desk-Food Bank Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Front Desk Food Bank Associate provides supervision to the lobby area of Neighborhood House and ensures a welcoming and pleasant experience for all members and visitors as they enter or call our facility. They help to ensure that our Food Bank is providing the best experience possible for individuals who are using the service.
Agency Duties and Responsibilities
- Supports the mission vision and philosophy of Neighborhood House and embraces our values of equity accountability belonging relationships courage and joy.
- Supports and ensures all applicable procedures are followed that attain and maintain compliance with regulatory agencies.
- Provides leadership and positive interaction with others as evidenced by professional maturity respect for others a teamcentered approach maintenance of confidential information and an appreciation of a multicultural workplace.
- Exhibits sound stewardship by effectively managing financial resources and physical resources to achieve the objectives of Neighborhood House.
- Exhibits regular and punctual attendance.
Description of Essential Functions
- Provides for a healthy and safe environment and maintains building security by enforcing agency rules and regulations and ensuring work area is clean and organized during and after use.
- Upholds member confidentiality as applicable.
- Provides positive supervision of the lobby in accordance with the supervisors guidelines. Ensures front desk is attended to/lobby supervised at all times.
- Provides positive interactions in greeting assisting and providing directions to guests participants and volunteers at the facility. Practice good problemsolving and conflictresolution skills with all visitors when necessary.
- Operates the main switchboard directing any phone calls to the appropriate parties.
- Attend meetings and trainings as assigned.
Food Bank Responsibilities
- Assist with food bank distribution stocking and shopping model
- Includes ensuring FB has all necessary supplies for shopping model
- Stocking of Monday deliveries and Tuesdays Produce
- Clean and organize food bank afterhours
- Reorganize the pantry to best support the shopping model and the members
- Checking guests in on a tablet or computer
- Working with the coordinator to make sure the shopping experience is handled in a dignified way for all food bank users.
- Works with other staff and volunteers to ensure that no food is distributed unless appropriate paperwork has been completed and food can be properly accounted for.
- At times may be required to drive NH vehicles to do pickups and deliveries to keep the Dare to Care food bank stocked and running effectively. This could be driving to Dare to Care Target donation runs delivering food boxes etc.
- Coordinate/assist with surveys in the FB
- Orient Food Bank volunteers upon arrival and ensure they are following through on duties
- Any other duties as assigned for front desk/food bank operations
Required Experience:
IC
Employment Type
Part-Time
