Business Systems Administrator - Salesforce
Business Systems Administrator - Salesforce
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Arctic Wolf were not just navigating the cybersecurity landscape were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60lists and we recently took home the2024 CRN Products of the Yearaward. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.
Our mission is simple: End Cyber Risk. Were looking for a Business Systems Administrator to be a part of making this happen.
Location
Based out of HQ Eden Prairie Minnesota USA (Hybrid role 3 days a week in office)
About the Role
The Business Systems Administrator works directly with key users of Salesforce to ensure maximum efficiency and capitalize on the full features and benefits of the system based on the various user group needs that drives improvements that enables teams to achieve their strategic business objectives.
We are seeking someone with excellent relationship organizational and technical skills who can interface directly with internal stakeholders to understand their business needs to translate administer and enhance the system accordingly.
Responsibilities
Work with Business Applications Leadership and Internal Stakeholders to identify needed system changes and partner on adoption and change management.
Help manage new releases of the assigned Business System and efficiently roll out new features.
Understanding of disciplined change control processes.
Create maintain and cleanup fields flows views reports & dashboards
Create new reporting capabilities and respond to adhoc reporting requests as needed.
Assist with User Access audits including review of job titles data permissions and visibility etc.
Monitor application storage usage and archive data as needed.
Working knowledge of most integrations that exist within the tool set and how changes enhancements and new functionality adds with mesh with and possibly affect the AWN application ecosystem.
Reference and update (where applicable) existing documentation regarding Salesforce support and enhancement management.
Assist with maintaining personnel and access changes in response to approved business/departmental changes.
Help install new Managed Packages and tools into the environment.
Who You Are
Solid problemsolving skills.
Ability to understand our organizations business.
Ability to understand our Business Tool ecosystem.
Ability to quickly acquire working knowledge of connected business tools is a plus (Gainsight Marketo Outreach etc.).
Ability to manage individual work efforts as part of Jira Sprint/Release process.
Collaborative and consultative abilities to work with nontechnical end users.
Aptitude for eliciting user requirements and developing both process and technical solutions.
Computer literate and proficient in standard office applications Word Excel and Outlook.
Minimum Qualifications
2 years of Salesforce administration experience
Salesforce Administrator Certification required
Willingness to continue growing through experience and/or study and certification.
Indepth knowledge of the standard capabilities of Salesforce
Detail oriented and selfstarter with strong written and interpersonal skills
Ability to work independently as well as part of a team
Working knowledge of the Lead to Book Sales lifecycle within a SaaS company
Team player with a positive cando attitude
Preferred Qualifications
Bachelors degree OR equivalent education/experience
About Arctic Wolf
At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA () Best Places to Work USA () Great Place to Work Canada () Great Place to Work UK (2024) and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages including:
Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical mental health dental disability life and AD&D and valueadded services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing
Security Requirements
Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
