ECC Specialist
ECC Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview:
Job Description Summary:
Job Description:
- Receives and transmits emergency and urgent information via radio computer and telephone to prehospital and inhouse personnel.
- Answers and appropriately directs incoming emergency calls from transport and onscene personnel providing efficient support and assisting with the coordination of resources.
- Facilitates effective and accurate communication between internal and external departments and staff.
- Provides security dispatching services monitoring cameras and alarms and reporting activity.
- Maintains accurate documentation of clinical and billing information emergency communications and security and medical events relaying to appropriate personnel as needed.
- Assists with the training of new employees developing reports and maintaining emergency communication equipment.
Education Requirement:
High School Diploma or equivalent required.
Licensure Requirement:
(not specified)
Certifications:
Paramedic Certification preferred.
Skills:
- Familiarity with mainframe systems.
- Database and spreadsheet software skills.
- Effective analytical and organizational skills.
- Excellent verbal and written communication interpersonal and problemsolving skills
- Ability to multitask effectively.
- Ability to function calmly and respond quickly in a stressful or emergency situations.
- Knowledge of medical terminology disease processes andprehospital procedures.
Experience:
- Experience in an Emergency Department or other clinical setting preferred.
- Emergency dispatch or EMS experience preferred.
Physical Requirements:
OCCASIONALLY: Color vision Flexing/extending of neck Lifting / Carrying: 010 lbs Walking
FREQUENTLY: Interpreting Data Problem solving
CONTINUOUSLY: Audible speech Computer skills Decision Making Hand use: grasping gripping turning Hearing acuity Peripheral vision Repetitive hand/arm use Seeing Far/near Sitting
Additional Physical Requirements performed but not listed above:
(not specified)
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet
Required Experience:
Unclear Seniority
Employment Type
Part-Time
