Online Customer Service Trainee - Spanish Speaking
Online Customer Service Trainee - Spanish Speaking
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Salary Not Disclosed
1 Vacancy
Job Description
About Veracity
At Veracity Insurance Solutions we are an MGA (Managing General Agent) as an MGA we sell policies directly to consumers. We are a company that from the top down delivers a worldclass customer experience while living the workhardplayhard model that promotes a strong worklife balance. With our company you will benefit from a great company culture as we pride ourselves on supporting and developing each individual on our team.
Were growing fast and we want you to be a part of it. We arecurrently looking for a selfmotivated flexible team player to join our VUE (Veracity Underwriting Experience) Team as a workfromhome CSR (Customer Service Representative.)
As a CSR your primary role will be to provide worldclass customer experience to each of our customers through inbound phone calls. This is not a call center job! We are an insurance agency that handles inbound customer inquiries about our policies and helps customers troubleshoot.
Were growing and we want you to be a part of it. We are currently looking for an experienced remoteCustomer Service Agent: Spanish Speakingto join our team. This is a remote role.
Whats In It for You
- We pay for your time and materials to obtain and maintain your Property and Casualty License
- Paid holidays
- 160 hours of PTO (sick or vacation) plus 2 floating holidays per year
- 401(k) with a company match plan
- Health/dental/vision plans
- Free mental health resources
- and more.
Essential Functions
- Obtain and maintain your Property and Casualty License
- Work independently take initiative and work with little supervision
- Maintain regular and timely attendance
- Ability to make decisions problem solve and hold to an ethical standard
- Ability to manage individual stress/composure
- Other duties as assigned
Requirements
- High School Diploma
- Designated Space and Internet Capability to Work from Home
- Able to Pass a Background Check
- Extensive Microsoft Office or GSuite Experience
- 2 Years of Customer Service Experience
Why Veracity
Here at Veracity youll be part of a team of trailblazers and visionaries. Were not just revolutionizing the way people do insurance; we are creating a whole new paradigm. Here you will experience a vibrant and inclusive workplace where your ideas matter! With us you have a chance to:
- Engage in groundbreaking projects that are reshaping the insurance landscape.
- Collaborate with a group of dedicated likeminded professionals.
- Experience a culture that prioritizes growth and development.
- Health dental and vision plans.
- Amazing worklife balance with 4 weeks of Paid Time Off.
- 9 Paid Company Holidays with 2 floating holidays.
- 401K Programs with employer match.
- Personal assistant programs for support in a healthy personal and work life.
Post Training: $21.00
Required Experience:
Junior IC
Employment Type
Full-Time
