Receptionist/Product Store Support

Were hiring a Receptionist/Product Store Support!

The Role

As a key ambassador of Plexus the Receptionist & Store Support plays a central role in shaping the first impression and daytoday experience of every guest ambassador and employee entering our corporate headquarters. This individual ensures our front lobby and store operations run seamlessly with professionalism precision and a customercentric mindset. You will represent the brand support crossfunctional departments and contribute to a highfunctioning workplace environment through reliable communication organization and service.

Key Performance Objectives

Exceptional Guest Experience
Serve as the primary point of contact for all visitors to Plexus headquarters greeting and directing guests with a welcoming and professional demeanor that aligns with the companys core values.

• Ensure proper guest checkin badge distribution and lobby safety protocols are followed.

• Offer excellent customer service and support during guest visits company tours or ambassador events.

Reception Operations Excellence
Administer all incoming calls and communication at the front desk maintaining a polished and organized reception area at all times.

• Triage calls and inperson inquiries effectively and route to the appropriate department or contact.

• Maintain uptodate logs and systems to ensure all frontdesk activities are accurately tracked and executed.

Product Store Support
Lead the daytoday operations of the Plexus Product Store located in the visitor lobby.

• Open and close the store responsibly including securing the space per facility protocols.

• Assist with product transactions inventory restocking and store organization.

• Collaborate with staff to support employee product fulfillment processes.

Facilities & Administrative Coordination
Ensure highfunctioning support across facilities supplies and team needs.

• Maintain and replenish breakroom and office supplies weekly.

• Sort and distribute incoming mail across all Plexus locations.

• Assist with administrative duties such as creating draw tickets WiFi password distribution and crossfunctional coverage.

Reliability and Flexibility
Adapt to evolving operational needs and support the facilities team by providing coverage during absences offhours or special events.

• Demonstrate flexibility with occasional evening weekend or holiday shifts as needed.

• Crosstrain with facilities team to maintain continuous coverage and service excellence.

Performance Qualifications

Educational Credentials
High school diploma or equivalent required. Associates degree or relevant coursework in administration customer service or hospitality preferred.

Proven Experience

• 2 years in a receptionist front desk office coordination or customerfacing role.

• Experience in retail operations or store assistant functions a plus.

Core Competencies

• Strong verbal and written communication skills.

• Professional presence and demeanor.

• Organizational excellence and ability to multitask in a fastpaced environment.

• Techsavvy with ability to manage phone systems visitor logs internal communication platforms and email.

Preferred Technical & Operational Knowledge

• Experience using Microsoft Office Suite (Outlook Word Excel).

• Understanding of office safety and guest management protocols.

• Familiarity with visitor management systems and light inventory processes.

Collaboration & Teamwork

• Proven ability to collaborate crossfunctionally with internal departments.

• Builds positive relationships with staff ambassadors and external partners.

• Demonstrates accountability and initiative in all areas of responsibility.

About Plexus

Plexus Worldwide is a leading directsales company founded in Scottsdale Arizona where it remains a top employer and economic driver. For the past 15 years Plexus has been focused on igniting hope health and happiness through their sciencebacked nutritional products and skincare as well as an exciting homebased entrepreneurial opportunity.

As a 6time Best Places to Work winner the company enjoys a strong organizational culture and has a deep commitment to giving back to communities in need.

Our Core Values

We contribute to the overall growth and success of Plexus by embracing the Plexus core values:

• We are One Plexus.
• We are accountable.
• We get the job done right.
• We empower others.

Benefits

• Highly rated and competitive medical plans.
• 401K with company match and immediate vesting.
• 1on1 personalized health coaching.
• Many other voluntary benefits.

Thank you for taking the time to apply for an opportunity with our One Plexus team! If you had any issues during the application process please contact us directly at .

We are committed to protecting the privacy and security of your information. Visit our Candidate Privacy Notice for additional information.

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