Scheme Support Officer
Scheme Support Officer
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Job Description
Llys Awen provides 24hour temporary supported accommodation in the Gorseinon area of Swansea for young people aged between 16 to 21 years old. The staff team specialise in providing support within a psychology informed environment. Our Scheme Support Officers enable our young people to achieve their goals and empower them to lead independent lives.
Job Specifics:
Part Time 30 hours
Permanent Contract
Salary for this role is 12.75 P/h
Work Pattern: x4 07:30am 3:30pm / 3:30pm 10:30pm with every other weekend off.
What is great about the role
This is the perfect opportunity for anyone who has a passion for helping young people recognise their true potential and will provide you with a rewarding career. You will act as a first point of contact for the people we support. You will build positive relationships by helping them make a transition into independent living and advise on move on options. You will provide advice with budgeting and money management including welfare benefits as well as support them in a practical way with regards to day to day living skills.
Your day will consist of:
- You will work with people to truly make a difference in their life
- Use your skills and talents to engage with people
- Support people to achieve their potential
- Develop your networking skills by working in partnership with external agencies
- You will be responsible for Health and Safety checks along with other additional duties.
- You will be the point of contact for our clients whether they need advice support guidance or somebody to talk to at the end of the day.
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role as this service delivers intensive support around each clients recovery before focus is put on the housing related support and you will be faced with complex behaviours and needs including alcohol misuse mental health substance misuse antisocial behaviour and offending behaviour.
Please demonstrate in your application form how you:
- Have knowledge of housing related support and benefit systems
- Have good organisation IT and record keeping skills
- Can work part of a team and on an individual basis
- Deal with difficult situations
- Have good listening skills
It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.
To find out more about the great work that we do please watch our video: Llys Awen
Pobl Benefits:
- 26 days holiday pro rata entitlement plus Bank holidays
- Opportunity to pick up additional hours/shifts
- Pension scheme
- Sick Pay
- Mileage is paid at 45p per mile
- Enhanced DBS which we will pay for.
- Colleague Referral Scheme (250 per referral)
- Time for Talking a free counselling service
- Health Cash Plan
- Savings Scheme
- Long Service Awards
- Electric Vehicle Lease Schemes
- Cycle to work scheme
- Eyecare plan
- Give as You Earn charity donation scheme
- Training and progression opportunities
Shortlisting will take place on Monday 2nd June 2025 and we will be interviewing on Tuesday 10th June 2025.
FREDIE
At Pobl Group we are guided in all that we do by a group of principles that we call FREDIE these are: Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process please contact
What do you need to do now
If you have the skills experience and enthusiasm required to be our next difference maker please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
