LINUX Engineer (Service Support)
LINUX Engineer (Service Support)
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Job Description
Job Title: LINUX Engineer (Service Support)
Location Stevenage
Due to the nature of our support requirements this is an officebased role
Our purpose is to make the world more sustainable by building trust in society through innovation. As Linux Engineer you will play a crucial role in supporting our live services. We require an experienced Linux engineer that is looking for a career that will help build your skills and experience in current and new technologies. You will join our established team providing support to customers IT systems. Do you want to collaborate and achieve together with committed people This opportunity is a customer facing role so the most important attributes are for you to be able to work and able to converse well with our customers. Our purpose is to make the world more sustainable by building trust in society through innovation. You will contribute to this by supporting our highprofile customer through the implementation & configuration of complex IT solutions
Your role
Your role will involve receiving & reviewing customer related system issues via a ticketing system and resolving issues as necessary to ensure we maintain system operational states within the current SLAs & KPIs. Reviewing & producing documentation recording all processes to enable first time fixes and quick resolutions etc Monitoring system status and reporting issues quickly to service management and the relevant teams as necessary. You will need to maintain a high level of customer satisfaction by clarifying the customers needs and ensure they are met whilst working within your agreed support role as defined by your management team. Experience in providing server & application support using automation build images build documents work instructions build and configure LINUX Servers strong Scripting skills. You will be expected to nurture and provide training to junior team members where necessary which is essential for growing our staff knowledge & skillset. Experience in a similar role would be beneficial. you may also be involved with other work as directed by the Service Delivery Managers and be expected play your part in contributing to new work requirements. Experience in a similar role would be advantageous.
This role will require you to become security cleared to a high level. Please visit National security vetting: clearance levels ()
Expected working
Our Hours of support are Monday to Fridayper week to cover 37 hours. This could be on an early or late start rotated as directed by service delivery/team lead. Example workpattern will be&. Opportunities for work from home may be possible on a shared basis when the service permits and Service Delivery management have approved.
Your experience
Good understanding of IT support team working good communicator. Knowledge and experience of the following technologies is required to meet the role expectations.
Skills
knowledge of Linux systems Supported legacy Unix OS Solaris 5.7 10.x 11.x
RHEL 5.x to 9.x & Debian 10.x 11.x
Linux system administration
Scripting Python Bash KSH
Automation Ansible
VMWare Deployment of Hosts affinity rules setup
Backups NetApp San & Cohesity
Understanding of security frameworks including device encryption digital certificates and antivirus tools.
Understanding of hardware components and their interaction with the Linux operating system
Ability to diagnose and resolve system issues analyse system performance.
Please note: Its still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background this could be the next opportunity for you.
You must be willing and eligible to undergo security clearance for this position.
Your benefits:
26 Days annual leave plus public holidays (3 flexible)
Pension Double matching contributions of up to 10%
Life assurance
Companywide incentive plans
Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)
Perks at work employee discounts
Employee assistance programme/ virtual GP
Recruitment process
The recruitment process consists of one stages of interviews.
We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme.
Achieve together
We are recognised as a responsible and inclusive employer:Not only are we a certified Disability Confident Leader a Times Top 50 employer for Gender Equality a Top 75 employer for Social Mobility accredited with the Living Wage Foundation and a signatory for the Race at Work Charter but we are also committed to the United Nations standards for LGBTI and a Stonewall Top 100 Employer.
We are people centric:Our work environments enable you to Be Completely You.Our active peopleled Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
#LifeAtFujitsu
Employment Type
Full-Time
