Assistant Outlets Manager - Waldorf Astoria Atlanta Buckhead
Assistant Outlets Manager - Waldorf Astoria Atlanta Buckhead
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Waldorf Astoriais looking for anAssistant Outlets Managerto join this gorgeousAtlantaproperty!
Located in one of Atlantas most prestigious neighborhoods this 42story tower has over 200 rooms (127 guest rooms plus residences) over 10000 square feet of meeting space and 3 food and beverage outlets.This includes the 3meal restaurant bar and inroom dining.
In this role you will report directly to the Restaurant Manager.
The ideal candidate for this position will possess flexible availability including evenings and weekends. They will also have at least three years of prior experience in Food and Beverage with at least one year of supervisory experience. The team is ideally seeking a motivated individual who possess the experience to lead and coach their team members. Experience with Forbes standards of service or in fine dining will elevate any applicable resume.
What will I be doing
As an Assistant Outlets Manager you would be responsible for assisting in the daily management of activities and services of Brassica (Restaurant & Bar) and InRoom Dining in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Assist in the management of Restaurant & Bar and InRoom Dining operations to include but not limited to guest service food and beverage quality inventory management outlet reservations and occupancy systems management report generation department management and meeting participation and facilitation.
- Ensure consistency in food quality and presentation and monitor cost and portion controls.
- Assist in monitoring and developing team member performance to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward.
- Meet and greet guests and respond to guest inquiries requests and issues in a timely friendly and efficient manner and resolve guest concerns.
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly.
- Ensure compliance with health safety sanitation and alcohol awareness standards.
- Assist in recruiting interviewing and training team members.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an awardwinning workplace culture ranking#1 Best Company To Work For in the U.S.We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- BestinClass Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportiveparental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
- Debtfree education:Access to a wide variety of educational credentials(ex. college degrees high school completion Englishlanguage learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
