Veterinary Client Care, Insurance & Referral Coordinator - Equine
Veterinary Client Care, Insurance & Referral Coordinator - Equine
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Job Description
Grade UE05: 29179 to 33482 per annum prorata
CMVM/Royal (Dick) School of Veterinary Studies/The Equine Veterinary Hospital
Parttime: 28 hours per week
Openended (permanent)
We are looking for an enthusiastic and efficient Veterinary Client Care Insurance and Referral Coordinator based in the Equine Veterinary Hospital at Royal (Dick) School of Veterinary Studies. Based in our stateoftheart Equine Hospital the post holderwill be required to provide a gold standard of care to our clients and referring veterinary surgeons alongside providing administrative and clerical duties to support the efficient running of theEquine Practice and Hospital in a fastpaced environment you will be part of a friendly supportive team whose emphasis is on delivering highlevel client care and support to the clinical team. This varied and interesting post requires a confident outgoing individual with excellent initiative communication skills and attention to detail.
This post is parttime (28 hours per week) and is based within the Equine Reception.
The salary for this post is 29179 to 33482 per annum (pro rata).
Your skills and attributes for success:
- Previous experience in a clientfacing role preferably in the veterinary environment.
- Previous administrative experience.
- Excellentwritten and oralcommunication skillsin order to interact professionally with staff students and clients.
- The ability to work well as part of a team and individually whilst remaining calm and efficient in emotionally charged situations.
- Ability to use standard processes and maintain a high level of customer service.
Click to view a copy of the full job description(opens new browser tab).
As a valued member of our team you can expect:
- A competitive salary.
- An exciting positive creative challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive Staff Benefits such as a generous holiday entitlement competitive pension schemes staff discounts and familyfriendly initiatives. Check out the full list on ourstaff benefits page(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits.
Championing equality diversity and inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions actively promoting LGBT equality.
Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on ourright to work webpages(opens new browser tab).
On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note
The closing date for applications is 4th June 2025.
Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.
Required Experience:
IC
Employment Type
Full-Time
