Senior Process Improvement Engineer, AGI-DS Ops
Senior Process Improvement Engineer, AGI-DS Ops
Posted on :
22-05-2025
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1 Vacancy
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Job Description
Artificial Intelligence (AI) is one of the most transformational technologies of our times capable of tackling some of humanitys most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of Large Language Models (LLMs) across all our businesses. Come build the future of HumanInTheLoop data generation with us. We are seeking an experienced Senior Process Improvement Engineer to launch our Artificial General Intelligence Data Services Operations (AGI DS Ops) Process Improvement Team.
Key job responsibilities
Amazon is seeking a Senior Process Improvement Engineer to lead the launch of our new Amazon AGIDS Operations Process Improvement Team. In this founding leadership role you will be responsible for building and scaling a team that will relentlessly drive continuous improvement initiatives across our WorldWide network while preserving bestinclass quality for the products (data) we deliver to our customers. The role can be based out of any AGIDS site in EU/UK. This team is essential to establish best in class network performance. As we continue to rapidly grow our AGI footprint and infuse the organization with new talent we need to ensure the operations teams are equipped with the functional expertise to successfully deliver efficiency at scale.
As a Senior Process Improvement Engineer you will have the opportunity to launch and lead a team of Process Improvement Engineers. You will work closely with key teams shaping the industry of Generative AI such as but not limited to AGIDS Operations Quality Customer Program Management Tech Finance Science. You will be responsible for identifying opportunities across the network leading largescale changes at network level partnering with the AGI site leaders and other network stakeholders to drive improvement. This role requires high level of critical thinking judgement and ownership the ability to demonstrate ownership for your assigned responsibility interpret data and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the AGIDS WorldWide network.
A day in the life
Key responsibilities include:
Lead and evaluate performance objectives and metrics across the network (1P and 3P) to proactively identify process improvement opportunities
Manage and develop a team of process improvement engineers including hiring coaching and career development
Partner with operational leaders within AGIDS sites to implement process improvements driving stabilization and standardization
Serve as primary subject matter expert for the team and network of operational leaders
Successfully manage execute measure and communicate project impact in partnership with site leaders
Collaborate with crossfunctional teams to drive capability development projects
Mentor train and develop process improvement engineers for career progression and performance improvement
Drive networkwide process standardization and best practice implementation
Organize weekly and monthly business reviews on performance metrics project implementation and improvement initiatives
Ensure timely execution and compliance with network standards
Document and share implementation learnings and business reviews through crisp writing in line with the high Amazon standards
MSc degree in Engineering Industrial Manufacturing or related technical field
7 years of experience in process improvement operations or technical environments
5 years of people management experience including hiring and developing technical teams
Demonstrated experience leading largescale process improvement initiatives
Experience managing crossfunctional technical projects
Nativeproficiency fluency in verbal and written English
Strong data analysis and process optimization expertise
Lean Six Sigma Black belt certification
Availability to travel between 25% and 50% of the time
Business acumen critical thinking high judgment
Ability to influence others without authority
PhD degree in Engineering Operations Business Administration or related field
Demonstrated experience applying Lean Six Sigma methodologies to technical operations or data processing environments
Ability to handle changing priorities and use good judgment when dealing with conflicting goals
Ability to Deep Dive and develop innovative ideas for process challenges
Understanding of AI/ML operations
Demonstrated subject matter expertise in AI operations or data services
Strong quantitative and qualitative analytical skills as well as good business judgment
Crossfunctional project management experience
Strong verbal and written communication skills
Experience with process mapping and workflow optimization
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Amazon is seeking a Senior Process Improvement Engineer to lead the launch of our new Amazon AGIDS Operations Process Improvement Team. In this founding leadership role you will be responsible for building and scaling a team that will relentlessly drive continuous improvement initiatives across our WorldWide network while preserving bestinclass quality for the products (data) we deliver to our customers. The role can be based out of any AGIDS site in EU/UK. This team is essential to establish best in class network performance. As we continue to rapidly grow our AGI footprint and infuse the organization with new talent we need to ensure the operations teams are equipped with the functional expertise to successfully deliver efficiency at scale.
As a Senior Process Improvement Engineer you will have the opportunity to launch and lead a team of Process Improvement Engineers. You will work closely with key teams shaping the industry of Generative AI such as but not limited to AGIDS Operations Quality Customer Program Management Tech Finance Science. You will be responsible for identifying opportunities across the network leading largescale changes at network level partnering with the AGI site leaders and other network stakeholders to drive improvement. This role requires high level of critical thinking judgement and ownership the ability to demonstrate ownership for your assigned responsibility interpret data and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the AGIDS WorldWide network.
A day in the life
Key responsibilities include:
Lead and evaluate performance objectives and metrics across the network (1P and 3P) to proactively identify process improvement opportunities
Manage and develop a team of process improvement engineers including hiring coaching and career development
Partner with operational leaders within AGIDS sites to implement process improvements driving stabilization and standardization
Serve as primary subject matter expert for the team and network of operational leaders
Successfully manage execute measure and communicate project impact in partnership with site leaders
Collaborate with crossfunctional teams to drive capability development projects
Mentor train and develop process improvement engineers for career progression and performance improvement
Drive networkwide process standardization and best practice implementation
Organize weekly and monthly business reviews on performance metrics project implementation and improvement initiatives
Ensure timely execution and compliance with network standards
Document and share implementation learnings and business reviews through crisp writing in line with the high Amazon standards
MSc degree in Engineering Industrial Manufacturing or related technical field
7 years of experience in process improvement operations or technical environments
5 years of people management experience including hiring and developing technical teams
Demonstrated experience leading largescale process improvement initiatives
Experience managing crossfunctional technical projects
Nativeproficiency fluency in verbal and written English
Strong data analysis and process optimization expertise
Lean Six Sigma Black belt certification
Availability to travel between 25% and 50% of the time
Business acumen critical thinking high judgment
Ability to influence others without authority
PhD degree in Engineering Operations Business Administration or related field
Demonstrated experience applying Lean Six Sigma methodologies to technical operations or data processing environments
Ability to handle changing priorities and use good judgment when dealing with conflicting goals
Ability to Deep Dive and develop innovative ideas for process challenges
Understanding of AI/ML operations
Demonstrated subject matter expertise in AI operations or data services
Strong quantitative and qualitative analytical skills as well as good business judgment
Crossfunctional project management experience
Strong verbal and written communication skills
Experience with process mapping and workflow optimization
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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