Front Desk Liaison
Front Desk Liaison
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Salary Not Disclosed
1 Vacancy
Job Description
- Free uniforms
- Paid time off
- Training & development
We are looking for an energetic detailed oriented person that can join our team and provide exceptional customer service to our clients and students.
The ideal candidate for this position would be someone that exhibits high energy and enjoys working with kids in a fun environment. If you are looking for an environment that incorporates Safety Fun a Growth Mindset building Connections and Passion this is the position for you.
* This position is a full time 32 40 hour position in the future. This position does require you to stand walk alongside the pool deck and gymnastics floor area and throughout the facility.
*Must be able to work on Saturdays 8 hours either 9am 6pm or 10am 7pm
- Be an advocate for creating a fun environment
- Be professional and a good first impression of the company
- Greet and welcome families
- Have good communication skills both verbal and written communication (inperson/over the phone and email communication)
- Love kids and enjoy interacting with kids
- Demonstrate a strong desire to make a difference
- Display adaptability and decisionmaking skills in a fastpaced atmosphere
- Possess a growth mindset approach to informing and educating customers on the swim and gymnastics program
- Be comfortable not wearing shoes
- Eager frequent and professional communication with clients inperson on the phone and through writing to schedule trials lessons answer inquiries and collect tuition responsible for kiddos getting to correct classes on pool deck
- Sharing friendly knowledge to guide purchases to increase enrollment registration and sale transactions
- Educate and inform customers and potential customers on current or new services available
- Create and build a professional connection with customers and students to learn how to better assist them
- Have a growth mindset to build on skills and knowledge and provide suggestions/feedback to better improve processes and opportunities to attract customers
- Coordinate with Gymnastics Manager and Aquatics Manager to organize a safe flow of the front desk area to monitor entry and exit for customers for swim and gymnastics lessons.
- During idle times conduct facility walk throughs to ensure cleanliness throughout the facility at all times (checking the floors bathrooms and changing rooms and ensuring supplies are stocked)
- Utilize computer software to register new members maintain accurate records and collect tuition
- Coordinating with team members for smooth shift transitions and achieving quarterly goals
- Cleaning the bathroom and changing room area.
- Cleaning the pool deck and gymnastics equipment
- Cleaning and organizing the front desk area
- Using the Emergency Action Plan to clean particles from the pools floors and the changing rooms
- Some College Education
- 2 years of customer service experience and/or sales
- Full Time
- Pay $14.50 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Safety First During After and Always
Fun
We retain knowledge in a positive encouraging environment.
Growth Mindset
Always learning attitude and encourage.
Connections
Bonds to our teammates students families community and water
Passion
Love what we do
- Touch as many lives as possible through our positive and fun inwater learning experiences.
- Develop and strengthen individual mental and physical health through swimming.
- Educate the community on the dangers of childhood drowning and provide continuing drowning prevention education.
- Instill a lifelong love of the sport of swimming.
- Always WOW our customers.
Member schools are independently owned and operated. Your application will go directly to the member school and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location and not to US Swim School Association.
Employment Type
Full-Time
