Sales Leads Coordinator (Lead Manager)
Sales Leads Coordinator (Lead Manager)
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Job Description
Essential Duties
- Make initial contact on all sales leads received via phone internet referrals etc. Goal is to convert to first time appointments. Provide Sales Staff with necessary contact and confirmation information for prospective customer.
- Follow up on all unassigned leads cancelled or rescheduled appointments and customer requests that are typically received into the system daily
- Respond to customer questions and promote / set up the appointment for the Sales Design Consultant
- Review all current activity with management such as outstanding appointments customer feedback and follow through with appropriate action
- Maintain database integrity while entering all contact information into CRM database and reviewing for duplication of leads scheduling conflicts and appointment opportunities for the sales team. Input sales dates to assist management in data dependability.
- Participate in and help coordinate special events such as CallaRamas Open House events and other marketing campaigns as deemed important by management
- Assist in the appointmentsetting function across divisional lines when necessary
- Other projects and duties as required/assigned.
- Follows Anthony & Sylvan Pools policies and procedures.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma/GED or equivalent required.
- Two plus years of relevant work experience required Customer Service or Telemarketing preferred.
- Excellent customer service communication and telephone skills.
- Strong attention to detail.
- Good organization skills.
- Sales experience and knowledge of selling and closing techniques database / contact management proficiency
Anthony & Sylvan Pools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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Required Experience:
Manager
Employment Type
Full-Time
