Workday Finance Support Specialist
Workday Finance Support Specialist
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$ 90000 - 95000
1 Vacancy
Job Description
Status: Fulltime exempt
Schedule: MF 8.30a.m. 4.30p.m including occasional evening/weekend work and travel as needed.
Reports to: Sr. AVP of IT Product Management & Application Development
Direct reports: None
Start date: ASAP
Location: Remote or Chicago Headquarters: IES Abroad office hours: 8:30 a.m. to 4:30 p.m. CST
About Us:
IES Global is a notforprofit study abroad and internship provider dedicated to transforming the lives of nearly 10000 students annually through unparalleled study abroad experiences. From our headquarters in Chicago we offer 400 programs in 85 locations worldwide partnering with 500 colleges and universities to create authentic educational experiences that exceed expectations.
IES Global comprises a collective of brands including IES Abroad IES Internships Customized & FacultyLed Programs and the Study Abroad Foundation (SAF). We champion meaningful academic and cultural education integrate diverse perspectives prioritize student health and safety and strive to better the world through our Global Good Commitment.
For nearly 75 years we have been a trusted leader in global education committed to diversity equity inclusion and antiracism. We actively recruit underrepresented students and provide millions in scholarships each year celebrating a diverse student body that reflects the vibrant cultures we engage with. Our commitment extends to our diverse team fostering an inclusive welcoming workplace where talents from various backgrounds collaborate and grow.
Join us at IES Abroad and become part of a community dedicated to creating global leaders and lifechanging experiences.
Summary of Position:
The Workday Finance Support Specialist serves as the technical subjectmatter expert for IES Abroads Workday Financial Management platform providing business user support for platform functionality and adoption. This role focuses on configuring maintaining and optimizing financial processes with additional responsibilities in security reporting and business process management. The role involves collaborating with cross functional teams and other stakeholders to align Workday capabilities with business needs improve system efficiencies and support Workday releases. This position requires strong analytical problemsolving and communication skills to support Workday functionality and drive user adoption.
Essential job responsibilities & duties:
Workday End User Support
Provide timely thorough and accurate responses to end user support requests with a customerfirst mindset.
Liaise with vendor partners to ensure support requests are fulfilled.
Workday System Administration & Configuration
Configure and maintain Workday Financials business processes roles security and system integrations.
Facilitate Enterprise Interface Builder (EIB) integrations for data loads and extracts.
Configure and maintain workflows security settings and integrations within Workday Financials.
Maintain and update the Workday Financials security matrix.
Develop modify and maintain reports for internal and external parties.
Product Ownership & Continuous Improvement
Analyze support request trends to identify opportunities for training or documentation development.
Analyze and compare datasets to identify trends issues and areas for improvement.
Business Process Alignment & Support
Gather document and analyze business requirements to configure Workday accordingly.
Collaborate with management technical teams and subject matter experts (SMEs) to troubleshoot issues conduct root cause analysis and implement solutions.
Provide recommendations on system optimizations and enhancements.
Partner with Accounting/Finance teams to align Workday configurations with organizational objectives.
Training & User Adoption
Support the design and maintenance of training materials for Workday end users.
Facilitate and administer training sessions to improve user efficiency and adoption
Identify procedural training gaps and escalate to business partners for resolution.
Testing & Quality Assurance
Implement and oversee standard testing procedures for Workday updates and releases
Develop and execute test plans to validate system changes ensuring alignment with business and technical requirements.
Communicate and coordinate software upgrades with business partners test new features and provide guidance on functionality.
Maintain data integrity by implementing controls around data flow and verifying configuration changes.
Lead testing process before deployment and document all changes accordingly.
Other Duties
Monitor system performance and proactively identify areas for improvement.
Stay updated on Workday Financials releases and implement relevant enhancements.
Perform additional duties as assigned.
Commit to and demonstrate values and promotion of diversity equity inclusion and antiracism.
Experience & Qualifications/Skills:
Requirements:
3 years of experience working with Workday Financial Management System.
Strong understanding of financial processes and accounting principles.
Strong analytical and problemsolving skills.
Excellent verbal and written communication skills.
Ability to collaborate with crossfunctional teams and translate business needs into system solutions.
Experience managing system updates testing new features and communicating changes to stakeholders.
Ability to manage multiple priorities work under pressure and meet deadlines with minimal supervision.
Strong project management organizational and timemanagement skills.
Preferred Qualifications:
Workday certification (Financials Reporting or other relevant modules).
Experience with Workday HCM Payroll or Adaptive Planning.
Prior experience supporting ERP systems in a fastpaced environment.
Experience working in a global or higher education organization.
Education Licenses and/or Certifications etc.:
Bachelors degree in Finance Accounting Business Administration Information Systems or a related field or equivalent work experience.
Workday certification preferred.
Hiring Salary Range:
$90000 $$95000
Benefits Eligible
Yes
IES Abroad offers a wide range of benefits for eligible employees including health retirement and paid time off. Information about the benefit click on IES Abroad Benefits Guide to view.
How to Apply:
All applicants should submit an application includingcover letterresume andsalary requirementsby clicking Apply at the top of this page.
Please visit for more information about working at IES Abroad. If you require an accommodation with the application process please emailus: .
Equal Opportunity Employment:
IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates. We strive to treat people with respect; fully utilizing employees abilities and promoting workforce diversity.
We are proud to be an equal opportunity employer and do not discriminate against any applicant on the basis of race color ancestry sex (including pregnancy) age national origin citizenship religion marital status disability sexual orientation gender identity and/or expression veteran status and/or any other status protected by applicable laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
