Event Manager - Hilton Austin
Event Manager - Hilton Austin
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What are we looking for
- Minimum Years of Experience: one (1) year Hotel related experience
- Open Availability to work weekends evenings days based on groups
- Microsoft Office experience (Word excel outlook)
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems ()
- Sales Catering or Events experience
- Relevant degree in business development or other relevant business field from an academic institution (CMP CPCE)
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits.
- Medical Insurance Coverage Options for you and your family. Able to enroll after 90 days of employment
- Vision dental life and disability insurance
- Mental Health Resources
- BestinClass Paid Time Off (PTO) you can accrue up to 144 hours of PTO in your first year of employment.
- Go Hilton travel discount program: 100 nights of discounted travel per calendar year
- Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay plus 50% of every dollar contributed on the next 2% of pay.
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
- Debtfree education: Access to a wide variety of educational credentials (ex. college degrees high school completion Englishlanguage learning digital literacy professional certificates and more)
- Inclusive familybuilding and fertility benefits
- Expanded bereavement leave.
- Adoption Assistance program
- Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
Exciting opportunity at Hilton Austin in downtown Austin! We are seeking an event manager to join our team. This role involves planning and coordinating events at our stunning property offering a chance to advance your career in the events industry. Join us and be part of something special!
What will I be doing
As Event Manager you are responsible for event documentation and coordination with Sales hotel departments and customers to ensure consistent highlevel service throughout the preevent event and postevent phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planners primary contact following turnover on property and is responsible for his/her experience.
Specifically your essential functions will be to perform the following tasks to the highest standards:
Organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems products systems and processes.
Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure highquality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
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EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
