A place to create moments that matter

Location: Bradford Hybrid

Salary: 28303 per annum

2 year FixedTerm Contract 35 hours per week Monday Friday 9am5pm.

Thousands of families across the country rely on us for a safe affordable home. And as the housing crisis deepens the work we do has never been more important.

Its this belief that everyone deserves a place to call home that drives everything we do. Together we find new ways to understand and champion our customers support them and drive positive change.

For a career that means more and makes a meaningful impact on society this is the place to be.

About the role

As a Rent Arrears CoOrdinator youll be at the heart of our mission to recover former customer arrearsturning challenges into wins maximising our income so that we can reinvest in the communities we serve.

Youll collaborate closely with IT to design and launch automated reporting tools that streamline the flow of data to debt collection agencies making our recovery efforts smarter and more efficient. Through weekly meetings with partner agencies youll help to shape the direction of debt recovery. Your keen judgment will guide decisions on what can be pursued and what needs to be written off ensuring we focus our efforts where they matter most. With a critical eye youll also cleanse and update our systems for accuracy and clarity.

Plus youll prepare quarterly reports for the Executive Team providing insights that influence highlevel decisions and shine a light on your impact. If youre someone who loves solving problems making a difference and seeing real resultsthis is your chance to own it.

To view/download the Rent Arrears Coordinator job description please click here.

Salary

The spot salary for the Rent Arrears Coordinator post is 28303per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.

About you

Youll be a dedicated professional with experience in rent arrears management including legal recovery processes and collaboration with external debt collection agencies. The ideal candidate will thrive under pressure consistently meeting deadlines while maintaining a high standard of work. Strong verbal and written communication skills are essential along with the ability to engage positively with both internal and external stakeholders even in challenging situations. Confidentiality excellent problemsolving abilities and a talent for conflict resolution and negotiation are key attributes for this role. Proficiency in IT systems is also required to support efficient and effective service delivery.

Rent Arrears CoOrdinator Interviews

1^st stage interviews will take place on 9^th June via Teams.

2^nd stage interviews will take place on 16^th and 19^th June via Teams.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here youll have the opportunity to learn new skills thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)an extra day to celebrate your birthday and the option to purchase moreaccess to an online GP gym discounts and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future this is a place to plan for your futurewith access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process please let us know we will ensure requirements are met.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.