Home Health Care Full-Time Scheduler

Actively Hiring

CareGivers 2 Inc. is currently looking for two fulltime Schedulers to work out of our Indianapolis office.

Work for a company with strong ethics and core values of: Trust Respect Care and Community.

Job Description:
POSITION PURPOSE: The Scheduler is responsible for the coordination of services between clients and caregivers for the implementation of schedules adequate staffing and continuity of care to best meet the needs of the clients. The Scheduler reports directly to: Clinical Operations Manager

PRINCIPAL ACCOUNTABILITY:

• Schedule caregiver team for hours of service for new clients and open hours/shifts on existing cases. Provide consistency in caregiver scheduling with clients.
• Maintain computer schedules and ensure timely data entry for clients and caregivers.
• Contact clients and caregivers regarding daytoday scheduling changes.
• Enter and maintains client and caregiver information in the database.
• Monitor the telephony logs on a daily basis making the appropriate corrections to the system to facilitate accurate processing of payroll and billing.
• Provide regular updates to the direct supervisor on any open shifts after an exhaustive effort has been made to staff the shifts.
• Provide timely reporting to direct supervisor on caregiver supply and demand.
• Communicate and reinforce companypolicies and procedures.
• Communicate and refer appropriate matters to the Clinical Operations Manager for direction.
• Perform general office duties including but not limited to word processing filing reception and telephone services.
• Participate in the 90day annual evaluations and performance improvement plans for the caregiver team.
• Maintain positive relationships with all clients and their families prospective clients caregivers prospective employees fellow team members and referral sources.
• Maintain absolute confidentiality of all information pertaining to employees clients and clients families.
• Demonstrate dependability and reliability.
• Maintain professionalism provides support and encouragement to the caregiver team.
• Oncall evenings and weekends as directed. Keep oncall materials current with client information instructions and directions current roster of care and roster of active direct care staff.
• Perform other functions as deemed appropriate by the management team.

SPECIFIC JOB KNOWLEDGE SKILLS AND PERSONAL ABILITIES REQUIRED:

• High school diploma and two years of experience in an office setting preferably in private duty home care.
• Demonstrate proficiency with Microsoft Office (Word Excel and Outlook) applications scheduling systems and other health care industry related software.
• Ability to listen and communicate clearly fluently and diplomatically orally and in writing.
• Ability to remain flexible resilient calm and maintain a sense of humor; and present a wellgroomed professional image.
• Ability to plan organize prioritize delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines as well as work independently with a minimum amount of direction and/or supervision.
• Ability to generate goodwill for the Agency with staff clients their family members and referral sources. Demonstrate a strong commitment to client service excellence.
• Ability to lawfully work in the U.S.

PHYSICAL/ENVIRONMENTAL DEMANDS:

• Sitting standing bending reaching stretching stooping walking climbing stairs and moving intermittently during working hours.
• Must be able to lift at least 50 lbs.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must be able to properly operate office equipment.
• Must be able to maintain verbal and written communication with coworkers leadership team supervisors clients family members vendors and all business associates within or outside the Agency.
• All of the above demands are subject to the ADA requirements.

Job Type: Fulltime

Experience:

• Microsoft Office: 1 year (Preferred)
• Communication Skills: 1 year (Preferred)
• Office: 2 years (Preferred)
• Scheduling : 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Benefits:

• Medical

Typical start time:

• 8AM

Typical end time:

• 5PM

Schedule:

• Monday to Friday
• On call

Companys website:

Companys Facebook page:

• Remotely:
  • No

  CareGivers Inc. is an equal opportunity employer and does not discriminate on the basis of race religion color national origin age sex gender sexual orientation disability or any other characteristic protected by law.