Part Time (20 Hours) Associate Banker, Macedonia Branch, Northfield, OH
Part Time (20 Hours) Associate Banker, Macedonia Branch, Northfield, OH
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch making them feel appreciated managing lobby traffic checking clients into the waiting queue and scheduling/canceling client meetings.
- Exceed client expectations while assisting with daytoday transactions as well as open new accounts while complying with all policies procedures and regulatory and banking requirements.
- Educate clients on how the usage of technology selfservice options such as leveraging the Chase Mobile App and ATMs can help them with their banking needs whenever wherever and however they want.
- Build meaningful relationships with clients by actively listening asking thoughtful questions demonstrating empathy and sharing product knowledge and solutions introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations which may include managing cash devices such as the cash vault ATM or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations delivering attentive and friendly service creating a welcoming environment.
- Ability to build trusted relationships demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients communicating clearly and politely to understand and help anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail providing a consistent client experience.
- Ability to elevate the client experience working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products services and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence educate and connect customers to technology solutions.
- Cash handling experience.
Required Experience:
IC
Employment Type
Part-Time
