Head of Communications, EMEA
Head of Communications, EMEA
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Join us for an exciting opportunity to shape Chubbs internal and external communications across 26 countries in the EMEA region!
Were seeking a dynamic imaginative Head of Communications
- to craft and execute strategies that engage inform and inspire our employees across diverse teams in 26 countries while aligning with our business goals.
- to lead our external communications function with a focus on reputation management and effective communications with external stakeholders.
Youll provide strategic counsel manage expectations and influence decisionmaking while collaborating with Executive leadership business leaders and local marketing communications teams.
The role has two direct reports and is a member of the EMEA Marketing & Communications Management team reporting to the Director of Marketing and Communications EMEA. In addition the role is a member of Chubbs global internal communications network and global external communications network.
Key Responsibilities:
EXTERNAL COMMUNICATIONS
Reputation Management
- Produce communications including speech writing business messaging talking points Q&A documents news releases news and feature articles.
- Maintain and diversify EMEAs subject matter expert list
- Oversee the review and approval process of external communications including press releases speeches and presentations.
- Ensure that subject matter experts are fully coached and prepared for each external communications interaction.
- Monitor public perception and media coverage providing insights to senior management.
Collaboration and best practice
- Support local teams in aligning media activity to business priorities and global standards.
- Build and share best practices approach for managing media events launches and conferences
- Collaborate with the global external communications team
INTERNAL COMMUNICATIONS
Strategic Communication Planning
- Develop and implement an internal communication strategy that aligns with the overall business objectives and enhances employee engagement across the EMEA region.
- Identify key communication priorities and initiatives that support organizational change culture and employee experience.
Employee Engagement
- Develop initiatives to enhance employee engagement and foster a sense of community within the organization.
Content Development
- Create compelling and relevant content for various internal communication channels including newsletters intranet town halls and digital platforms.
- Collaborate with crossfunctional teams to gather insights and stories that highlight employee achievements company milestones and strategic initiatives.
- Ownership of EMEA intranet and regional newsletter
INTERNAL & EXTERNAL COMMUNICATIONS
Team Leadership
- Lead and mentor direct reports and establish a network of communication leads to drive best practice across EMEA.
- Promote professional development and continuous learning within the team.
Stakeholder Engagement
- Partner with senior leaders to ensure consistent messaging and alignment with corporate values and goals.
- Act as a trusted advisor on communication best practices and provide guidance on effective communication strategies.
- Improve established processes and procedures internally and with outside vendors at both a regional and country level.
- Collaborate with the global external and internal communications functions and ensure global standards and processes are being met and adhered to across the region.
Crisis Communication
- Work with HR and other relevant departments; act as the goto person for communications during an incident or crisis and support the ongoing development and testing of the crisis communications strategy.
Measurement and Evaluation
- Apply metrics to assess the effectiveness of communication efforts and report on progress.
- Continuously evaluate and refine communication strategies based on feedback and changing organizational needs.
Qualifications
The ideal candidate will have a working knowledge of the financial services sector/insurance and have a solid background in internal communications public relations media engagement and crisis communication as well as the skills to provide guidance and training to internal stakeholders.
Experience
- A solid combined experience in internal communications and media relations either in a communications team or at an agency specialising in financial services particularly insurance or other regulated industry
- Experienced working in a large matrixmanaged international organization
- Very experienced in leading and delivering internal communications
- Must be an effective communicator capable of writing clearly and concisely
- Ability to use sound judgment to gather manage and impart information to the media and/or various other external audiences consistent with the companys messages and positioning.
- Well versed in the latest trends and best practices in communications
- Strong social media acumen
Leadership skills
- Strategic thinker with a proactive approach to problemsolving and strong commercial acumen
- Calm under pressure and uncompromising work ethic
- Adaptable and resilient in a fastpaced dynamic environment.
- A team player with strong interpersonal skills and the ability to build relationships at all levels internally and externally
- Gravitas to engage with senior management and become a trusted source of communications counsel
- High level of emotional intelligence and cultural awareness.
- Exceptional writing editing and verbal communication skills with the ability to tailor messages for diverse audiences.
- Track record of operating independently to prioritise work plans and tasks to meet agreedupon time frames and deliverables.
- Highly organised and able to work at pace with a high degree of flexibility to deliver multiple projects to a high standard at once
- Measurement and reporting skills including setting and tracking KPIs
- Strong understanding and use of digital communication tools and platforms. Knowledge of Jive Poppulo Meltwater Cision video and social media
Qualifications:
- Educated at degree level in Communications Public Relations Journalism or related field
What we offer in return!
Pension and annual bonus scheme 25 days annual leave plus ability to purchase 5 additional days Private Medical cover Employee Share Purchase Plan Life Assurance Subsidised gym membership Comprehensive Learning & development offerings Employee Assistance program
Integrity. Client focus. Respect. Excellence. Teamwork.
Our core values dictate how we live and work. Were an ethical and honest company thats wholly committed to its clients. A business thats engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment thats collaborative and supportive.
Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues candidates clients and business partners with equality fairness and respect regardless of their age disability race religion or belief gender sexual orientation marital status or family circumstances.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or longterm condition (for example dyslexia anxiety autism a mobility condition or hearing loss) and need us to make any reasonable adjustments changes or do anything differently during the recruitment process please let us know in your application or in any future discussions with our recruiters.
Director
Employment Type
Full-Time
Key Skills
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved