Student Casual - Summer Site Assistant â Student Living â Accommodation â Grade 2 â 900547
Student Casual - Summer Site Assistant â Student Living â Accommodation â Grade 2 â 900547
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Job Description
Position Details
School or Department: The Vale Village and Selly Oak Village
Location: University of Birmingham Edgbaston Birmingham UK
Grade/Band: Grade 2
Hourly rate: 12.69 per hour plus holiday entitlement
Casual contract from: 02/07/2025 28/09/2025
Advert closing date: 09/06/2025 23.59
Number of Positions Available: 20
Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years andweare equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond support them to succeed and celebrate their success.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas innovation and warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we areand how we work.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus including main bus routes and a train station on campus we have a stateoftheart sports centre with pool shopsplaces to eat and drinkour own art gallery museum and botanical gardens.
Find out more about thebenefits of working for the Universityof Birmingham
Background
This is an extremely important role in assisting the student accommodation team prepare the site over the summer ready for our new students. The positions will be split across working at the Vale Village and Selly Oak Village.
Role Summary
This summer is a really exciting time to work within the Student Accommodation team.
In this position you will play a key role in the preparation of Student Accommodation for our conference groups as well as supporting the summer programme and preparation for the start of the next academic year.
You will be required to take a proactive approach to work in order to ensure that our accommodation is prepared to the highest standard and all tasks are completed on time. The role will involve clearing of accommodation when residents depart preparing study rooms and communal areas for new arrivals as well as other site tasks such as the general site upkeep. The role requires attention to detail to ensure that accurate records are maintained and that the accommodation preparation is consistent across all sites. The individual will be dedicated committed and have a passion for delivering excellent customer service during this very busy period for Student Accommodation.
Main Duties
- Assisting the Customer Service team in the auditing of accommodation to identify maintenance and repairs etc.
- Assist Customer Service Team in end of contract/vacation duties for example: rubbish removal from accommodation prior to cleaning and/or refurbishment/redecoration on site
- Assist with furniture and equipment removal and replacement a lot of HEAVY LIFTING WILL BE INVOLVED and so you will need to have a good level of physical fitness. Checking inventories of furniture and fittings within accommodation ensuring accurate recording of any faults/damage.
- Assisting and taking instructions from the Customer Service Team with full preparation of accommodation for occupation as necessary. This will involve cleaning duties within flats and external/communal areas on site specific training will be provided
- Reporting any maintenance defects to the Customer Service Team
- To be fully aware of and comply with Security and Health and Safety issues at all times. You will be required to maintain contact with reception during your shift to ensure that updates on progress are recorded
- To provide a warm welcome to our new residents in September 2024
- To assist the Customer Service Team with checking in our new residents including handing out keys and key cards to our residents
- Processing maintenance issues which are reported by our residents using the required procedures and updating our systems accurately (training will be provided)
- Dealing with general queries from our new residents
- Any other duties that may be required by the Customer Service Team in order to ensure that all of both our residents conferencing guests and CWG visitors receive an excellent arrival and welcome experience.
Person Specification
- Previous experience is not required as full training will be provided. However some skills in DIY and an aptitude for undertaking manual tasks is desirable.
- You must be comfortable with facetoface customer engagement
- You must be comfortable entering flats that are occupied with our residents
- A friendly and approachable personality and an understanding of the importance of excellent customer service.
- A smart appearance is important.
- Good communication skills are essential both verbal and written
- Attention to detail is essential to ensure that accurate records are kept and updated during this very busy period
- The ability to work as part of a team as well as using initiative when lone working in areas is required
- Selfmotivated and can prioritise work work individually and part of a team
- The ability to be proactive in the approach to work is desirable
- Excellent work ethic and a willingness to work flexible hours are very important during this busy and challenging period.
Additional information
- You must be available to work full time hours between 2 July and 13 August 2025. If you cannot commit to full time hours in this period we will not be able to consider your application.
- You must be available to work the following key dates:2 July 12 & 13 July 6 & 7 September & 19 20 & 21 September 2025
- This role involves heavy lifting such as removing rubbish and items from student accommodation.
For any informal queries please contact: Louise Twigg
View our staff values and behaviourshere
Valuing excellence sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.
The University of Birmingham restricts all students to working up to 20 hours per week during term time. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT PGR or PhD student) you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this please be aware if you are an International student you will be required to apply to the Registry for the appropriate Authorised Absence.
You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.
To work you will need to carry out a right to work check.These checks will need to be completed prior to work commencing.
Employment Type
Part-Time
