Employment Success Officer – Hunter

Employment Success Officer

Disability Employment Services

Maitland

FullTime

$33.04 $34.88 per hour

Benefits

• Fully maintained company vehicle laptop and phone

• Access to generous FBT exemptions and meal entertainment benefits

• Work for a small organisation with a strong alignment to their values & inclusive culture

Join Our Passionate Team at Castle

At Castle weve been making a difference for over 30 years helping individuals with diverse abilities lead meaningful lives in the vibrant communities of Newcastle Hunter and Central Coast. Were not just a company; were a dedicated team committed to opening a world of possibilities through diversity inclusion and the value of employment.

Your Opportunity Awaits

As an Employment Success Officer youre not just filling a role; youre embarking on a fulfilling journey where youll combine advocacy relationshipbuilding and problemsolving to empower individuals and transform lives.

What youll be doing:

• Identifying and addressing barriers to employment crafting tailored solutions.

• Building strong relationships with participants employers and community networks.

• Supporting participants through job applications onboarding and workplace integration.

• Providing ongoing mentorship motivation and tailored support especially for those with complex needs.

• Partnering with employers to create inclusive opportunities and resolve workplace challenges.

• Delivering postplacement support and maintaining accurate progress records.

• Promoting Castles services and engaging with local businesses to expand our impact.

This is a fulltime permanent position based at our Maitland location with the potential for occasional work at other Castle locations. The Salary for this role is paid based on an award rate starting at $33.04/hr with room to progress to the higher pay points. If you do bring Industry knowledge and experience there may be potential to align you to a higher pay point.

Maximize your earnings with our attractive salary packaging benefits! Choose the benefits that best suit your needs and lifestyle including living expenses (mortgage/rent) meal and entertainment and even purchasing a car. By paying for these expenses before tax is calculated youll pay less tax and have more money to spend you are able to claim a total of $18550 per year.

What Youll Need to Succeed

If you do not meet all the listed requirements please do not let this deter your application or motivation to have a conversation with the hiring manager

To excel in this role you should have:

• Relevant Certificate IV or specific industry qualification or equivalent knowledge and 3 to 5 years of relevant experience

• Demonstrated experience or transferable experience in employment services and an enhanced working knowledge of strategies to address barriers to employment

• Demonstrated ability to communicate flexibly resolve conflict and work with stakeholders to deliver customer service

• Demonstrated ability to use Microsoft Office databases and business systems with attention to detail

• Demonstrated willingness to work in various positions and under a range of circumstances with participants to stabilise their employment

• Demonstrated personal integrity professionalism and empathy towards people living with disabilities

• Ability to work unsupervised in challenging environments

• Demonstrated relationship management and engagement skills with key stakeholders

Essential Criteria

To join our team youll need:

• An NDIS Workers Check (or a willingness to obtain one).

• A Working With Children Check (or a willingness to obtain one).

• A drivers license and/or reliable transportation.

• Willingness to understand and agree with Castles Vision Purpose and Value statements and the ability to apply these values to your own work

Ready to Make a Difference Apply Now!

If this is you apply now with a copy of your current CV and a cover letter outlining your experience and interest in the opportunity.

For more information please contact HR at

We look forward to hearing from you.

Castle promotes a workplace that actively seeks to include welcome and value the unique contributions of all people. Castle encourages people with disability Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance

Castles services operate from the lands of the Darkinjung people the Awabakal people the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands past present and emerging.