Triage Security Engineer 2
Triage Security Engineer 2
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1 Vacancy
Job Description
At Arctic Wolf were not just navigating the cybersecurity landscape were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60lists and we recently took home the2024 CRN Products of the Yearaward. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.
Our mission is simple: End Cyber Risk. Were looking for a Triage Security Engineer to be part of making this happen.
The Triage Security Engineer will contribute to our Security Services department by supporting our customers through our Security Operations Centre.
About the Role:
As part of the Security Services team the Triage Security Engineer (TSE) is a role that leverages your security expertise to identify detect and notify customers of security events ongoing within their environment. The TSE will be expected to have a deep knowledge of various threats and forms of attack while having demonstrated experience in highly technical security roles.
The successful candidate will be working shifts in a 24x7 environmentwith focus on security investigations security related task work and improvement activities to better the triage function.
This role will have a high technical aspect and limited customer relationship function in that you will managing security incidents and working with Concierge Security Teams to provide the postincident remediation activities.
Arctic Wolf TSEs are accountable for the detection and notification of security incidents to our customers.
As a Triage Security Engineer you will get to:
Analyze incoming security events based on different data points; network endpoint and log sources expediently consistently and accurately
Prioritize incoming events exceptionally well
Willingness to run a security incident to completion; detect work with team members and communicate effectively with internal and external team parties throughout the process.
Steer complex investigations within your area of expertise and leverage your security knowledge to engage the other experts within other disciplines appropriately
Prioritize task work according to understood and implied priorities
Conduct quality reviews on outgoing tickets security engagements and at a system level looking for areas of improvement
Contribute your security expertise using the development platform to elevate more precise signal with minimal noise
Ability to coach and mentor other team members to share knowledge and expertise
Continuously broaden your security expertise and depth within a set competency
Arctic Wolf is a fastgrowing company and all TSE candidates should expect to work with many teams within Arctic Wolf including engineering operations sales marketing and executive management. A positive cando attitude is a must. A willingness to learn and continuous selfimprovement is critical. An ability to deal with uncertainty is a positive.
We are looking for someone who might have:
1 years Industry experience; Information Security Network Security or Cyber Security roles
1 years additionally as a Network Admin System Admin Cloud Admin or similar is strongly preferred
Have deep technical competency in two (2) of the following
Networking common protocols server/client infrastructure routers switches WAPs etc
Perimeter firewalls IDS IPS UTM WAF Gateways Proxys Mail Servers etc
Authentication AD SSO MFA etc
IaaS cloud services AWS Azure GCP
End Point MDM EDR EPP AV
SaaS collaboration tools including O365 GSuite Box Salesforce Workday etc
Experience working in a Security Operation Center security incident response teams or in roles with security forensics or malware analysis disciplines.
Analyze log and system data from the above list and other IT systems
Know how to use one or more scripting tools and languages such as Python Bash and Power Shell
Great writing and speaking skills
A positive cando attitude
A willingness to learn and continuous selfimprovement
There are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.
You will be required to attend trainings seminars or webinars relevant to job role to enhance current knowledge base and skill set in order to improve job performance and efficiency. Attend at least one event in a year and should not impact job/project deliverables.
At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA () Best Places to Work USA () Great Place to Work Canada () Great Place to Work UK (2024) and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages including:
Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical mental health dental disability life and AD&D and valueadded services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing
Security Requirements
Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Employment Type
Full-Time
