Campus Delivery Driver (DoT licensed)
Campus Delivery Driver (DoT licensed)
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Job Description
Reports To: TheCampus Delivery Driver will report to the Client Services Supervisor Client Services Manager or equivalent leadership.
Job Overview: TheCampus Delivery Driverprovides exceptional delivery and courier services. This position receives orders from a centralized dispatch retrieves parcels/mail from different local offices and then delivers the parcels/mail in a timely and safe position will also serve as a backup to the front or back of office functions.
Overall this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt courteous and efficient service.
- Provides 5star customer service to all employees (in all forms of communication).
- Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
- Manages outgoing mail/package transactions.
- Performs duties associated with shipping and receiving materials.
- Notifies employees upon receipt of inbound deliveries.
- Distributes mail/packages to company personnel.
- Acts as point of contact for company personnel on mail/package inquiries.
- Will perform light maintenance and cleaning duties as assigned.
- Proactively seeks out additional work during downtime.
- Builds professional relationships with customers and other teams.
- Maintains professionalism and composure when interacting with all employees.
- Trains backup and provides guidance on policies and procedures.
- Determines what additional support is needed when handling sensitive inquiries.
- Provides exceptional customer service to clients.
- Operate a vehicle whose gross vehicle weight exceeds 10001 lbs (i.e. Cube Truck 24 26 ft Straight Truck)
- Perform all scheduled and unscheduled pickups and deliveries on campus utilizing company vehicle
- Pick up and deliverparcels packages and other items to customers within established timeframes and servicestandards
- Lift large bundles of packages and shipments
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
- Demonstrate flexibility in satisfying customer demands in a highvolume production environment
- Participate in crosstraining and perform other duties as assigned
- Maintain all logs and reporting documentation; strong attention to detail
- Consistently adhere to business procedure guidelines
- Adhere to all applicable safety policies DOT and traffic regulations
Competencies:
- Strong verbal and written communication skills.
- Excellent customer service skills.
- PC skills MS Office Suite experience.
- Ability to handle multiple tasks simultaneously.
- Good organizational skills.
- Working knowledge of MFD equipment.
- Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
- Possesses ability to work independently and capable of completing projects.
- Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.
Qualifications and Education Requirements:
- High School Diploma (or equivalent) required.
- 2 years prior work experience preferred.
- Current stateissued drivers license with clean driving record.
- Ability to work assigned work hours determined by manager.
- Excellent organizational and time management skills.
- Analytical abilities and aptitude in problemsolving.
- Superb written and verbal communication skills.
- Current knowledge or ability to learn computerbased systems required for functions of position.
- Required to maintain an overall professional appearance and attitude.
- Adhere to all policies and procedures required.
Physical Demands:
- Approximately 50% of the time this position requires the below physical demands.
- Fine and/or gross motor skills including the ability to grasp lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
- Ability to walk bend kneel stand and/or sit for an extended period of time.
- Manual dexterity required for operating office machinery (phone copy machines binding equipment etc.).
- Ability to lift or move 40 lbs. or greater frequently.
- Physical and mental ability to operate a standard company motor vehicle.
Travel: Local travel required.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Pay Range
$18 $18.50 USD
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings:Medical Dental Vision HCFSA DCFSA HSA Commuter Transit and Parking Supplemental Life Insurance Accident Insurance Critical Illness Hospital Indemnity Legal Program Identify Theft Protection Pet Discounts Pet Insurance Group Home and Auto Insurance EAP Short Term Disability Life Insurance Education Discounts 401k w/ matching Entertainment Discounts & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPSis an awardwinning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and/or any other status protected by law.
To view our privacy policy click on the link below:
Employment Type
Full Time
