Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank National Association Member FDIC. We are the leading digital marketplace bank in the U.S. having helped our nearly 5 million members secure over $90 billion in loans to refinance highcost debt and achieve their financial goals. Members today have mobilefirst access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future and our team is committed to making that a reality. Join the Club!
About the Role
We are looking for a Website Channel Manager who will lead LendingClubs Website Operations within Marketing. As part of the role youll update the content on the website build landing and optimize landing pages to support marketing campaigns develop new product pages update rates disclosures positioning messaging and creative in line with the brand guidelines. Youll Collaborate with Engineering and Product to optimize overall intake and stakeholder processes; drive business requirements; communicate organize and align with stakeholders; and provide insights on site performance and prioritize to the engineering backlog.
Youll also be responsible for collaborating with external partners increasing the capabilities of the site to support business goals. This is an exciting role that focuses on an opportunity to drive a more nascent program into a highperforming channel.
In this highly visible and impactful role you must excel at operating crossfunctionally across the company communicate with different stakeholders clearly and have a thoughtful approach to website management driving quality execution. This role will require you to be an expert in content management system(s) understand how competing initiatives are prioritized drive clarity for engineering marketing and product partners.
What Youll Do
- Develop and optimize landing pages to support marketing campaigns. Drive test and learn agenda and identify opportunities for growth.
- Develop and update product pages rate and disclosure changes in a timely manner.
- Monitor website performance partner with analytics for deeper dive analysis and share insights with the leadership team.
- Collaborate with Brand and Creative team in publishing articles blogs and content conforming to the brand guidelines.
- Collaborate with the Content and SEO teams on optimizing the content for search engines and increasing traffic across the website.
- Partner with external partners in maintaining visibility of ratings and reviews on our website.
- Collaborate with Product and Marketing Engineering on roadmap for future evolution of the website and platform.
- Oversee any business needs and drive initiatives as needed including integration with other platforms and properties as they evolve (e.g. Salesforce mobile app etc.)
- Keep up with competitors technology developments CMS and other new innovations and apply learnings to our business needs
- Create repeatable processes and documentation for a robust experimentation program that results in increases in revenue
About You
- 3 years experience leading a website program (channel manager program manager web producer or website lead) as part of an inhouse marketing team
- Bachelors degree in a related field; or equivalent work experience
- Experience with content management system(s)
- Deep knowledge of website analytical tools (Heap Google Analytics Tealium etc.) to analyze site performance and user behavior for data driven improvements
- Technical background with expertise in website platforms and proven skills in managing integrations of websites with mobile applications and automation platforms as well as A/B testing tools such as Optimizely
- Support the development and building of new landing pages testing on website executing compliance and regulatory updates and collaborating with brand team to ensure adherence to brand voice and identity.
- Experience in working with engineering teams who run Agile and collaborating with many teams across an enterprise organization
- Collaborative and thrives in a fastpaced environment with a strong focus on execution and delivering results
- Clear and effective written verbal and visual communication skills
- Comfortable navigating ambiguity and change with the ability to drive alignment and adapt strategies as needed
- Resourceful and able to work independently with a strong sense of when to proactively take initiative
- Passionate and curious about learning newtechnologies
- Knowledge of HTML CSS JavaScript and web frameworks is a plus
- Experience in Fintech Banking or Financial Services preferred; accessibility experience a plus
Work Location
San Francisco
We are currently working a hybrid schedule and our teams are inoffice Tuesdays Wednesdays and Thursdays.
Time Zone Requirements
Primarily PT
Travel Requirements
If you need to travel for work LendingClub will cover your travel related expenses.
Compensation
The target base salary range for this position position is also eligible to receive a bonus (which is based on company performance employee performance and eligible earnings)equityand benefits. Our salary ranges other compensation and benefits offeredare determined by role experience level and location.
Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programsflexibletime off policiesfor salaried employees up to 16 weeks paid parental leave and more.
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LendingClub is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at
Required Experience:
Manager